Clothing Bank Manager is responsible for the operations and administration of the Clothing Bank, and for the incorporation of the company mission and values at the Clothing Bank.
In this role you'll need high level of patience, compassion, work ethic, boundaries, and professionalism due to the vulnerable population served.
You'll be responsible for the warehouse operations and program administration in the absence of the Clothing Bank Director.
Job Responsibility:
- Ensure the opening and closing of the facility is consistent and timely.
- Ensure outgoing clothing orders are meeting the expected time frame and quality.
- Oversee inventory to maintain reasonable and required levels.
- Assist with ensuring the facility, cargo van, and equipment are well maintained, safe, and in compliance with codes and regulations.
- Follow organization protocol to address and resolve any maintenance, security, or safety issues in a timely manner.
- Provide actions and corrective actions to hold program participants accountable for adherence to departmental policies and procedures.
- Communicate with program partners such as the Delaware Department of Corrections and Transitional Housing staff in regard to the program participation and / or job performance of Warehouse Associates.
- Support Floor Managers to enable them to effectively oversee the day-to-day operations in the warehouse.
- Provide the Clothing Bank Director with feedback for job performance appraisals. Volunteer Interactions:
- Work with FH staff and the Clothing Bank Director to arrange and execute meaningful volunteer opportunities and experiences. o Manage and ensure an adequate volunteer pool to deliver and pick up items as needed.
- Assist with donor, volunteer, and supporter appreciation efforts. Administrative o Ensure all client data is captured appropriately in the organization’s database.
- Maintain Clothing Bank statistics and records. Identify and resolve trends negatively impacting the effectiveness of the Clothing Bank.
- Perform administrative and other duties necessary for the operation of the Clothing Bank.
Desired Skills and Experience:
- Physical ability to lift and carry up to 50 lb. bags of clothing
- Valid driver’s license and ability to drive a cargo van as needed
- Supervisory experience
- Strategic thinking ability
- Strong computer skills: Microsoft and Google Suite
- Strong organizational skills The following skills and experience are of significant benefit:
- Warehouse management
- Previous experience in a nonprofit, human service, or social service setting
- Previous experience working with vulnerable populations such as those who are experiencing homelessness, incarceration, and / or recovery from substance abuse
- De-escalation training
- Experience using data management system
