Our client is seeking a Workplace Experience Coordinator to join their team in San Francisco! The Workplace Experience team drives global connection and inclusion throughout the employee lifecycle. We create and support inspiring, safe, and efficient environments, enabling employees to perform their best work. As the concierge team of the workplace, we handle unexpected needs and execute company-impacting projects. The Workplace Coordinator will focus on hospitality-driven services such as access assistance, meal coordination, event planning, and offsite management, ensuring a seamless and exceptional experience for employees and guests.
Responsibilities:
- Managing In-Office Experience: Oversee reception and visitor check-in, serving as the primary point of contact for employees and visitors, ensuring a great first impression with a warm and welcoming atmosphere. Provide access assistance, including managing security protocols.
- Event and Meeting Coordination: Serve as a contact point for offsites, events and meetings, managing setup requirements, and providing hands-on support for events, room configurations and deliveries.
- Hospitality Services: Manage meal coordination for employees, including daily lunch catering, special dietary requests, and meal ordering for meetings and events. Oversee the stocking of snacks and beverages. Collaborate with vendors and providers to ensure high-quality service delivery.
- Managing Workplace Operations: Address employee requests in coordination with property management, conducting regular office audits, and ensuring all facilities issues are promptly resolved. Coordinate with building management to ensure quality services, compliance with lease obligations, and collaborate with IT, AV, and Security departments for any operational needs.
- Employee Experience & Support Services: Monitor and respond to tickets, emails, Slacks, and calls, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality, and ensure the accuracy, production, and retention of key program materials.
Requirements:
- 2+ years of experience in Hospitality and/or Workplace Operations.
- Excellent customer service skills with a pleasant and calm demeanor.
- Previous experience with event assistance and coordination.
- Broad knowledge of Workplace Operations policies and procedures.
- Ability to work in a flexible, positive, and team-oriented environment, embracing process improvement.
- Strong organizational and multitasking skills.
- Proactive self-starter with minimal supervision.
- Excellent communication skills (verbal and written).
- Proficient in Google Suite.
- Ability to be in-office daily.
- Capable of walking, standing, kneeling, and carrying objects up to 50 lbs.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, X, and LinkedIn.
Opportunity Awaits.
