Title: AssociateProduct Manager
Location: Hybrid in Arden Hills, MN or Maple Grove, MN
Employment Type: 12M Contract + Extensions
Rate: 30-40/hr
Your Responsibilities Include:
- Help identify business requirements, write and groom user stories, and validate product features and design.
- Execute test scripts Salesforce and integration releases during informal and formal user acceptance testing.
- Communicate product updates back to business stakeholders frequently through different channels- demos, release notes, training documentation/videos, and user guides.
- Provide end-user support and escalate/manage unresolved issues. Working with other teams where necessary.
- Facilitate train the trainer and end user training sessions.
- Resolves issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
- Incorporate Agile, Lean, and User Centered Design methodologies to execute on product development, implementation and operations.
- When applicable create reports and dashboards in SFDC to show adoption, trends, etc.
- Support team meetings (standup, grooming, retrospective, gFIM update) and help plan and facilitate stakeholder and end-user meetings/workshops.
- Participates in global projects where applicable, including working with our integration teams.
- Stay current on new features, functionality, and application capabilities of Salesforce.com to address business requirements.
Required Qualifications:
- Bachelor's degree in Software Development, Computer Science, Business, IT, or related field.
- Salesforce.com experience
- Experience with agile framework
- Strong communication, collaboration, and presentation skills
- Outgoing, willingness to interact with business, technical and user stakeholders frequently
- Collaborative and flexible working with a diverse team
- Experience with agile framework
- Strong data analysis skills: able to collect and analyze business information and draw accurate conclusions
Preferred:
