Job Title: Regional Operations Manager - Fleet Services
Location: Philadelphia (Onsite 5 days per week) | Relocation assistance available for the right candidate (must relocate within 30 days)
Compensation:
- Base salary of $95,000 annually.
- 20% annual bonus opportunity, with bonuses paid out in April.
- Candidates starting before the first week of October will be eligible for the bonus in 2024. If the start date is after the first week of October, the bonus eligibility begins in April 2025.
- Company car provided, including insurance and gas.
- Phone and laptop provided.
- 401(k) match.
- Excellent healthcare benefits.
- Opportunities for growth and development within a Fortune 500 company with a 50+ year track record of success.
About the Role: This leadership role focuses on managing the fleet operations at a single, high-volume location overseeing a fleet of thousands of vehicles. You'll oversee a team that includes 6 managers (focused on service, parts, and damage) and 29 technicians (A, B, and C level techs, and occasionally bus technicians). The ideal candidate will have a strong background in managing both the P&L, and subcategories such as tire expenses, oil expenses, salary & wages, and inventory management. This role involves reducing out-of-service counts, managing aged vehicles, and coordinating vehicle repairs (including body damage).
Responsibilities:
- Lead and develop a high-performance team, ensuring smooth operations across all aspects of vehicle repair, in-fleeting, and de-fleeting processes.
- Oversee daily operations for a large-scale fleet, working actively in the lot and shop, identifying and addressing stagnant vehicles and personnel.
- Manage financial performance, including monitoring and controlling expenses related to tires, oil, and other fleet-related costs.
- Maintain out-of-service vehicle counts, ensuring downtime is minimized, and vehicle repairs are completed promptly.
- Collaborate with and manage relationships with unionized employees, ensuring smooth day-to-day operations.
- Conduct regular inventory assessments, including counting vehicles and managing the body damage repair process.
- Ensure safety and compliance protocols are followed, creating a safe and efficient work environment for all team members.
- Partner with vendors and other service providers to manage ongoing fleet repairs and maintenance needs.
Qualifications:
- Minimum 5 years of management experience, ideally within the full service automotive industry, rental cars, or large dealership settings.
- Experience managing unionized employees is a huge plus
- Previous experience managing a high-performing automotive services team with multiple direct reports
- Strong P&L management skills, including the ability to break down financial performance by subcategories such as tire and oil expenses, and manage other financial aspects.
- Proven ability to manage fleet service operations, including monitoring and controlling out-of-service vehicles, reducing aged vehicle counts, and maintaining an efficient operation.
- Willingness to be hands-on, working in the shop and on the lot, identifying inefficiencies and addressing them directly. This is not an office-based role-the successful candidate will be active in overseeing day-to-day fleet operations.
Additional Information:
- This is a hands-on management role, not suitable for someone seeking to work primarily from an office.
- The successful candidate will be responsible for fostering a high-performance team culture, managing union relationships, and driving operational excellence across the location.
- Travel may be required to oversee other fleet operations as needed, though the primary focus will remain on this location.
