Position: Lead Network Architect
Engagement: 6 Month Contract to Hire
Location: hybrid, twice a week on-site in Nashville, TN
Experience Required:
- 15 years of experience in Azure
- 15 years of experience in DevOps
Key Responsibilities:
Communication:
- Ensure responsive and clear communication with team members, management, leadership, customers, PMO, vendors, and architects.
- Track and follow up on multiple tasks effectively, driving updates and communication until resolution.
- Lead project administration, including status communication, team leadership, and documentation of operational processes.
- Train and socialize new processes and technologies to peers and internal support teams.
- Collaborate with other support teams to identify process and technology gaps.
- Lead communication efforts with leadership on high-priority issues.
- Manage vendor relations to determine product roadmaps and improve network capacity and resiliency.
Documentation:
- Define and maintain documentation standards.
- Create and approve Knowledge Base Articles.
- Develop in-depth network documentation and architectural diagrams.
- Write standard procedures for the support team.
Support & On-Call:
- Participate in regular on-call rotation for after-hours and weekend support.
- Provide escalated on-call support for networking issues.
- Lead P1 troubleshooting and participate in Day 2 change support.
Technology Expertise:
- Expert-level knowledge in network routing and switching, including BGP, OSPF, MPLS, and VXLAN.
- Advanced understanding of Juniper and Cisco configurations.
- Proficiency in SD-WAN (Palo Alto CloudGenix) and Azure cloud networking.
- Monitor network reliability and capacity trends, recommending necessary improvements.
- Senior-level understanding of wireless technology (Aruba) and voice platform configuration.
Leadership:
- Lead team training and inter-team collaboration.
- Participate in strategy and architectural design sessions.
- Represent networking at change and architecture review boards.
Vendor Relations:
- Work with equipment vendors and circuit carriers to improve network performance and reliability.
Intra-team Collaboration:
- Collaborate with architects and networking engineers to drive network improvements and resolve chronic issues.
This role requires a highly experienced professional with a deep understanding of network technologies, excellent communication skills, and the ability to lead and collaborate across various teams and departments.