Jitsu is an expedited urban last-mile delivery service, providing customers with a superior same and next-day delivery experience. Jitsu leverages purpose-built modern technology and a gig driver fleet to drive transformative outcomes that catalyze customers’ brand growth. Logistics teams can now provide a differentiated delivery experience at a competitive cost, overcoming the limitations of legacy delivery providers. Jitsu operates in 16 of the 25 major U.S. metro urban areas across the U.S, enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers.
General Job Description Summary:
Job Description: We are seeking a dynamic and detail-oriented Last Mile Logistics Planner to join our team. In this role, you will be responsible for planning and optimizing last-mile delivery operations with a focus on achieving key performance indicators (KPIs) such as On-Time Delivery (OTD) and Cost Per Box (CPB). You will collaborate closely with various departments to ensure the efficient and cost-effective execution of our last-mile logistics strategy.
Key Responsibilities:
- Logistics Planning: Develop and implement last-mile delivery plans that optimize routes, reduce costs, and ensure timely deliveries.
- Performance Monitoring: Track and analyze KPIs, particularly On-Time Delivery and Cost Per Box, to identify areas for improvement.
- Collaboration: Work closely with transportation coordinators, facility operations managers, facility operations supervisors, driver services, driver partners, and delivery service providers to coordinate and enhance last-mile operations.
- Problem Solving: Quickly address any delivery issues, including delays or inefficiencies, and develop solutions to improve overall performance.
- Reporting: Prepare regular reports on last-mile logistics performance, including detailed analysis of KPIs.
- Continuous Improvement: Identify and implement best practices and process improvements to enhance last-mile delivery efficiency.
- Hybrid Work Environment: While this is a hybrid role, you are expected to be on-site in the warehouse a minimum of 3 days per week, or as required based on business needs.
Key Performance Indicators (KPIs):
- On-Time Delivery (OTD): Achieve and maintain high levels of on-time delivery performance.
- Cost Per Box (CPB): Optimize delivery costs to ensure competitive cost per box metrics.
Desired Qualifications:
- Education: Associates/Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Experience: 3-5 years of experience in logistics planning, with a strong focus on last-mile delivery.
- Skills:
- Proficiency in:
- Logistics software/route optimization tools.
- Google workplace suite.
- Slack messaging app.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Strong problem-solving skills and a proactive approach to challenges.
Travel: Travel (2-4 days) is possible up to once per quarter outside of the local market.Benefits:
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan.
- Paid time off.
The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions.
