Office Manager - Permanent Role
Location: Wakefield, MA (100% Onsite)
Compensation: $25.00 - $30.00 per hour
Schedule: Monday to Friday, 8:00 AM - 4:30 PM
Benefits:
- Medical, Dental, and Vision coverage
- Flexible Spending Accounts (FSA)
- Disability Insurance
- 401(k) with Profit Sharing
- Life Insurance
Key Responsibilities:
- Manage day-to-day office operations, including front desk oversight, vendor coordination, and customer service support.
- Provide administrative support, including scheduling meetings, managing calendars, and maintaining office records.
- Assist with onboarding new hires and internal staff communications.
- Prepare and distribute reports on production, sales, and pipeline activities.
- Assist with invoicing, resolve billing discrepancies, and support Accounts Receivable (A/R) and Accounts Payable (A/P) processes.
- Maintain document libraries and ensure adherence to company policies and procedures.
Qualifications:
- Experience with Accounts Receivable and Accounts Payable processes.
- Strong written and verbal communication skills.
- Excellent time management skills with the ability to multitask and prioritize in a dynamic environment.
- Proficiency in Microsoft Office 365 (experience with Adobe Pro and Workday is a plus).
- Bachelor's Degree preferred but not required.
Desired Skills and Experience
This role for an Operations Assistant in a cross-branch or regional capacity seems to have a blend of administrative, operational, and project management responsibilities. The core duties span across:
Day-to-Day Operations Management: Overseeing the operations of the branch, with tasks ranging from front desk management, onboarding new hires, and maintaining client/customer service.
Support to Leadership: Providing direct assistance to the Regional Director of Operations and the leadership team, primarily in report generation and project-related support.
Reporting and Data Management: Compiling and distributing key reports, such as sales, production, and pipeline summaries. Invoicing, account reconciliations, and receivables management also fall under this.
Policy and Documentation Oversight: Assisting with policy processing and maintaining branch-specific documents.
The required qualifications emphasize strong communication, organizational, and software proficiency skills. Experience with platforms like Microsoft Office 365, AdobePro, and tools such as Workday and Vertafore AMS would provide an edge, but the latter aren't essential.
This would be an ideal role for someone with a background in business administration, operations, or project management who thrives in fast-paced, multi-functional settings.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
