Location: Greenville, SC (HYBRID- ONSITE ONCE A MONTH)
Duration: 6 Month Contract to Hire
Duties and Responsibilities:
- Manage and maintain the Azure infrastructure, including virtual machines, storage accounts, networking, and security components.
- Support the installation, optimization, integration, troubleshooting, backup, recovery, modifications, security, and upgrading of IT systems and components both on prem and cloud based.
- Effectively troubleshoots and resolves moderate to complex technical issues both onsite and remote.
- Develop, update, and execute maintenance schedules on IT systems along with maintaining local and remote inventories.
- Manages and supports in-house developed software, on-prem, and/or cloud/SaaS delivered solutions.
- Actively monitor IT systems, performance; identify issues; determine beneficial adjustments; and follow through on change implementation in compliance with all configuration change policies and processes.
- Develops and recommends ITIL best practice policies and procedures as well as Knowledge Base documentation and templating. Documents troubleshooting and resolution notes within the ITSM software.
- Continuously conduct research to resolve issues and problems as well as increasing individual abilities and knowledge.
- After hours support when required. Typically for system updates and scheduled events.
- Follow and implement Cyber Security policies and maintain SOX compliance