*Position Requires Three Days Per Week In Office*
As a Supply Chain Analyst, you will support supply chain operations for an eCommerce Channel or Customer-Facing Commercial Team. This position will drive digital operations process optimization and supply chain issue management. It requires the ability and willingness to recognize, recommend, and lead process improvement efforts across multiple disciplines. Basic proficiency in the organization, our products, processes, and services is required. A highly motivated team player who consistently provides a superior customer experience is essential.
Additionally, the Senior Supply Chain Analyst will be responsible for tracking performance, evaluating risks and opportunities, and driving continual improvements in performance across the total customer supply chain team. This role should provide insight and recommendations based on analytics, customer and consumer-driven data, and recognized best practices in the Consumer Packaged Goods industry.
Responsibilities
- Manage digital operations process optimization and supply chain issue management.
- Support Customers, Sales, Marketing, and Customer Care teams in order entry, order management, and operational execution of orders
- Create a positive experience for the Customer by consistently providing superior service.
- Support order fulfillment activities between Logistics, Order Management, and Distribution Centers (DCs).
- Manage escalated and unresolved issues in a cost-efficient and timely manner. This process requires effective decision-making, priority management, and teamwork within the supply chain.
- Represent the team on cross-functional task forces or continuous improvement projects and initiatives.
- Perform ad-hoc analysis to address and support evolving business needs
- Perform other job-related duties as requested by management.
Requirements:
- Bachelor’s degree in Marketing, Business Administration, Statistics, Accounting, Mathematics, or a similar analytical degree preferred; MBA or MPA degree optional.
- 1-3 years of experience in deductive reasoning and statistical analysis in the consumer products goods industry.
- 1-3 years of experience working with Order Management/ERP systems, databases, software systems, and Microsoft Office Suites, particularly Microsoft Excel.
- Comfortable learning and working with a variety of technology tools (ERP systems, reporting, and ad-hoc data retrieval tools).
- Moderate MS Office skills (Excel, PowerPoint, Access), including the ability to utilize pivot tables, V-lookups, filters, and summarize data graphically; PowerBI experience preferred.
- Excellent verbal and written communication skills.
- High level of attention to detail.
- Ability to pivot quickly and adapt based on business needs.
- Ability to work effectively with minimal supervision under tight deadlines.
- Ability to interact comfortably at all levels of the organization.
- Requires basic knowledge of the organization, products, and/or services.
- Experience with eCommerce Pure Play Retailers (e.g., Amazon, Wayfair, Boxed, Fresh Direct) is optional.
Core Competencies
- Builds Trusting Relationships: Uses appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacts with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
- Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
- High Impact Communication: Clearly and succinctly conveys information and ideas to individuals and groups in a variety of situations; communicates in a focused and compelling way that drives others’ thoughts and actions.
- Managing Work: Effectively manages one’s time and resources to ensure that work is completed efficiently.
- Work Standards: Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks; self-imposes standards of excellence rather than having standards imposed.
- Risk Taking: Initiates action that tries to achieve a recognized benefit or advantage when potential negative consequences are understood, keeping in mind calculated risks by gathering information to understand the probability of success, benefits of success, and consequences of failure.
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~28,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
