Customer Service Representative
Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $9 Billion Dollars by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth.
Opportunity: 6-month Contract
Location: Hanahan, SC
Schedule: Sunday-Thursday 9pm-6am
Compensation: $21.50/hour
Responsibilities:
- Assist customers and business partners via telephone and email.
- Handle customer complaints in a calm, professional manner.
- Diagnose, assess and resolve problems or issues.
- Monitor progress of delivery routes.
- Scan haul-away pods and verify stamps.
- Process changes or cancellations to delivery orders.
Qualifications:
- Experience with Microsoft Office programs.
- High school diploma or equivalent.
- 1-year related experience preferably within a call center environment.
Category Code: JN002, JN003
