Job description
Clinic Supervisor
+MEDRITE Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
We are seeking a dynamic Center Lead who lives our core values of being caring, knowledgeable, and
exceptional with a passion for serving our patients. This team member will possess our core
competencies of exuding positivity, demonstrating a sense of ownership of their business, and acting with
a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like
family. We are committed to providing the highest quality of care in a warm, friendly environment.
The Clinic Supervisor reports to the Regional Director of Operations.
Core Competencies:
- Ownership Mentality
- Shows personal commitment to organizational mission through action.
- Follows through on commitments, takes accountability for actions, and ensures others do the same.
- Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
- Acts with urgency
- Quickly assesses challenges, counters with solutions, and is confident under pressure.
- Quickly adapts to changes in situations and can adjust approaches.
- Anticipates obstacles and plans accordingly.
- Exudes positivity
- Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
- Builds constructive relationships with people similar to and different from oneself.
- Remains positive in the face of obstacles and adversity.
- Job Description:
A Clinic Supervisor:
- Communicate effectively across all channels of the organization.
- Assist the physician with basic patient care and medical procedures within the Medical Assistant (MA) scope of practice, which may include rapid strep, UA, EKG, procedure setups, etc.
- Obtain and record patient medical histories, vitals, test results, and other information for medical records • Maintain strict confidentiality.
- Act urgently in executing all defined company standard operating procedures and protocols.
- Ensure that brand standards and surgical cleanliness are executed in all center areas.
- Prepare treatment rooms for clinical examinations and assist practitioners with medical procedures and patient care.
- Please make sure to comply with all healthcare regulations, including HIPAA.
- Please make sure the site is fully stocked with supplies.
- Provide compassionate care to our patients.
- Prepare and administer medications for patients as directed by the provider.
- Identify top-cross-functional talent to fill the roles within the center.
- Could you ensure that staffing levels for each role meet the organization's expectations?
- Provide ongoing coaching for each team member in their role.
- Respect Confidentiality at all levels.
- Onboard and train new team members.
- Coach and provide consistent feedback on performance.
- Seek ways to recognize and reward the performance of team members.
- Please make sure the delivery of a seamless patient experience.
- Manage the fiscal resources for the assigned center.
- Please provide information to others across the organization as soon as possible.
- Please make sure the Occupational health journey is flawlessly executed.
- Efficiently manage resources, labor, services, supplies, and materials and identify improvement opportunities.
- Create schedules for the following month by the 5th of every month.
- Process payroll for the centers
- Ensure the quality of lab processes in partnership with providers and medical assistants.
- Could you maintain budgets consistent with the financial plan?
- Please address patient concerns and feedback as soon as possible.
- Assume other duties as assigned and warranted.
Pay rate $25.00- $35.00 per hour
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental Insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service:/Patient Experience 1 year (Required)
Ability to Commute:
Work Location: In person
