Position Summary
Internal Employee Technology Support role for a global user-base. Role involves basic troubleshooting of Microsoft applications and proprietary system via phone. Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service skills. In-house training will be conducted. Technologies may include, but not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.
Required Skills
Internal Employee Technology Support role for a global user-base. Role involves basic troubleshooting of Microsoft applications and proprietary system via phone. Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. Candidate should have excellent customer service skills. In-house training will be conducted. Technologies may include, but not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.
