Job Title: Genesys Developer
Location: Plano TX
JOB DESCRIPTION:
Roles & Responsibilities
- In depth knowledge of Genesys outbound framework.
- Experience with configuration and options as it relates to OCS, specifically versions 8.1.5xx.x.
- Experience with composer development for Genesys Orchestration Server and GMS.
- Experience with administration and management of outbound campaigns through GAX.
- Experience with different outbound callings campaigns (Predictive, push previous, GVP…).
- Experience developing API integrations.
- Knowledge of outbound skilling, treatments, SCXML programming for advanced treatments, and VXML programming for GVP applications.
Thanks & Regards,
Bhavya Srivastava
Talent Acquisition Group - North America
Global Talent Acquisition - Overseas Hiring & Digital Transformation Practice
Tata Consultancy Services Ltd.,
Mail to: Srivastava.bhavya@tcs.com
Website: http://www.tcs.com
