Tired of not receiving the advancement opportunities you deserve in your career? Looking for more upward mobility and an opportunity to increase your skillset? Take advantage of this rare opportunity to join an industry leader, demonstrate your abilities, and receive the rewards you deserve! If you are experienced in Information Technology, have a customer service mindset, we want to hear from you!
Due to a recent acquisition, a higher ed organization in Norfolk, VA is seeking an IT Specialist to join the in person! If you have experience working with printers in an enterprise environment, this is an opportunity you need to explore!
Some benefits to you:
- Leading starting comp: starting up to $26/hr!
- Comprehensive benefits: medical, dental, vision, PTO, 401(k) plus match, and more
- Industry stability: Are you tired of working contract to contract or worrying about the longevity of your job? Worry no more! Come and join a higher education organization that values your success!
- Growing team: Our IT team is constantly pushing the boundaries of our industry, rolling out new services to our end users and customers. Hit the ground running, make an impact and splash, and grow alongside us!
- Higher Education benefits: Government benefits are great, but you know what puts it over the top? Tuition reimbursement for you and your family!
Qualifications:
- 2+ years of providing IT support.
- Large scale/enterprise printer support
- Customer Service Mentality
Responsibilities:
- Desktop Support for campus life
- Customer service / Troubleshooting and attention to detail
- Enterprise printing troubleshooting/ID cards printers (multifunction printers)
- Network knowledge - troubleshooting (IOT)
- CCNA/Network+ is nice but not required. Securit+
- Wiring knowledge, testing
- Door access
- Parking services
- Village bookstore
- Monarch dining
- UNiversity Mail Center
- Camera Support (network based)
- Football POS devices and technical support for team
- ServiceNow and ticketing
- Endpoint experience
- Driving record clean
- Documentation skills
Robert Half is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.