Role Overview
We are seeking a dedicated Sales Associate to join our team. As a Sales Associate, you will play a crucial role in providing exceptional customer service, driving sales, and ensuring an immersive shopping experience for our customers. You will be responsible for assisting customers, maintaining store appearance, and achieving sales targets, with the opportunity to earn commissions based on performance.
Responsibilities
- Sales and Quota Achievement: Achieve or exceed assigned sales targets and quotas through effective customer engagement and product knowledge.
- Customer Service: Greet and meet customers in a friendly and professional manner, providing product knowledge and guidance.
- Customer Inquiry: Proactively follow up with customers and respond to questions and concerns in a timely manner via phone, emails, and in person.
- Product Knowledge: Maintain a deep understanding of the products offered, including manufacturing & lead times, shipping policies, etc by collections & brands
- Promotion: Think creatively for promotions and events to drive sales and customer engagement.
- Sales Reporting: Maintain accurate records of sales, customer interactions, and other relevant data for performance assessment.
- Store Maintenance: Ensure the store is clean, organized, and well-stocked, including merchandise displays, signage, etc.
- Leadership: Provide guidance to junior team members and contribute to a positive environment.
Qualifications:
- Previous retail sales experience is preferred but not required.
- Excellent communication and interpersonal skills.
- Enthusiastic and customer-oriented with a passion for delivering exceptional service.
- Ability to work in a fast-paced environment.
- Knowledge of Shopify is a plus.
- Flexibility to work weekends and holidays as needed.
Benefits:
- Competitive wage with the opportunity for performance-based commissions.
- Employee discounts on store merchandise.
- Ongoing training and development opportunities.
Salary Range: $35,000-$55,000. Within this range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training.
