Direct Management of Engineering, Biomedical Engineering, Environmental Services, and Security Services.
The director is responsible for coordinating and managing the environment of care through the building and grounds support services functions at Hazel Hawkins Memorial Hospital (HHMH), which includes the oversight and direct management of Engineering, Biomedical Engineering, Environmental Services, and Security Services as well as coordination of safety functions. This position is accountable for providing leadership that results in cost-effective, efficient building management functions in a manner that is consistent with the mission, values, and strategic goals of HHMH.
Duties/Responsibilities
- Effectively and consistently communicates administrative directives to personnel and encourages interactive departmental meetings and discussions.
- Reports daily to the Sr. Director of Support Services regarding the physical and structural conditions of hospital facilities, safety, and environment of care functions.
- Monitors departmental personnel matters and recommends selection, training, promotion, discipline, and termination. Supervises scheduling of department personnel. Directs the grievances of employees in coordination with HR for final disposition.
- Works closely with other departments and administration. Negotiates priorities, plan work schedules, and makes job assignments. Approves use of outside specialty contractors as circumstances indicate.
- Improves performance and productivity standards. Redesigns workflow for improved efficiencies and service levels.
- Supports the needs of associates, patients, and physicians in providing consistent, cost-effective, and excellent customer service.
- Meets budget targets; monitors monthly performance reporting against standards and budgets; reconciles variances monthly.
- Develops short-term and long-term operating and capital budgets and strategic plans, goals, and objectives.
- Participates in space allocation. Oversees moves. Participates in expansions, relocations and all construction projects.
- Oversees interior design components of the hospital. Approves the selection of furnishings, art, and signage.
- Ensures linen supply is clean and adequate supply. Reviews linen usage statistics and maintains loss and cost controls.
- Demonstrates knowledge and can identify each patient's age-specific needs to promote a safe environment needed by the patient group.
- Maintains compliance with all facility-related government regulations and environmental, health and security standards as well as TJC requirements.
Required Skills/Abilities:
- Ensures that personal conduct is professional at all times.
- Excellent attendance record.
- Works at maintaining a good rapport and a cooperative working relationship with physicians, health plans, and staff.
- Completes annual educational requirements.
- Represents the organization positively and professionally in the community.
- Maintains patient confidentiality at all times.
- Maintains regulatory requirements, including all state, federal, and TJC regulations related to the Department, as appropriate, the hospital.
- Attends committee, CQI, and management meetings as appropriate or directed.
- Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control. Maintains medical staff rules/requirements, as well as regulatory body standards.
- Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control. Maintains medical staff rules/requirements, as well as regulatory body standards.
- Demonstrates competence in performing duties and responsibilities related to San Benito Health Care District Corporate Responsibility (Compliance) Program.
Education and Experience:
- BA/BS in Business Administration or related field preferred—hospital management experience.
- At least three years of prior experience in a Director role similar to the scope of responsibility of this position.
- Able to communicate effectively in English, both verbally and in writing.
- Ability to handle multiple projects with changing priorities and deadlines.
- Ability to negotiate contracts and enforce their compliance.
- Knowledge of hospital management and operations.