Responsibilities include:
Leadership/People Management
- Manage the team of existing systems business analysts/security analysts
- Facilitates stakeholder engagement with Risk, Compliance, Systems Engineering and Business groups
- Reviews project documentation to ensure all work adheres to appropriate department/service line/project standards
Operations Management
- Subject Matter Expert on tools and processes for daily operations, oversee daily reporting and operations tasks and ensure adherence to SLAs.
- Ensures procedures and processes are fully documented and routinely maintained
- Defines and maintains Program metrics and supporting commentary
- Analyzes data to identify and support data-driven recommendations for new controls or enhancements to existing controls
- Serve as the primary escalation point for the DLP Team
- Coordinates issue troubleshooting with Engineering or other systems/business resources
- Manages the bandwidth and organizational structure of the DLP team
- Acts as liaison between and vendors/contractors and DLP team
Program Execution & Delivery
- Maintains Program Roadmaps, projects, tasks and resource allocations in an Agile Environment.
- Serves as Subject Matter Expert for input in program strategy and objectives
- Primary point of contact for Audits, risk and control assessments, ad hoc inquiries, and escalated business issues
- Prioritizes control enhancements through partnership with stakeholders and end users
- Identifies and manages project/program dependencies and overall critical path to ensure the program execution is carried out timely and within budget
- Facilitates trade off decisions between quality, costs, resources, scope and time to prioritize demand.
- Ensures best practices and procedures are being followed, including testing and change management procedures
Qualifications include:
Knowledge & Experience:
- BA or equivalent and 5+ years of related experience
- Experience as a Program or Project Manager for Information Security Teams (such as Data Loss Prevention (DLP) or Data Protection) or Information Technology Teams
- Proven leadership and team management skills with the ability to motivate and inspire direct reports and cross-functional teams.
- Experience with DLP Technology including configuration and tuning of rule-based policies and reporting/metrics
- Strong analytical skills with the ability to analyze large data sets to make data-driven recommendations for improvement in Data Loss Prevention controls.
- Knowledge of data security and data privacy concepts, technologies, industry trends and regulations
- Demonstrated understanding of project management principles, tools and techniques; Experience in an Agile delivery model including hands-on JIRA experience
- Demonstrated understanding in areas of application programming, database and system design
- Demonstrated decision-making skills, including prioritization and delegation
