The HCIS/Workday Senior Analyst - Recruiting is a key contributor to our mission of driving innovation across the organization and is an internal consultant to Success Academies business partners by proactively making recommendations regarding business issues and enhancements. This role will design, develop, test, and deploy recruiting configurations that streamline business processes and create efficiencies. In addition, this position will work with the HCIS team, internal business partners, and external vendors to elicit requirements, develop or enhance configurations and increase data integrity. This role will provide day-to-day operational support, training and auditing for recruiting systems, configure and deploy reports, and is the primary owner of all recruiting requests. The primary systems utilized are Workday and Phenom.
Responsibilities
Develop Recruiting Functionality
- Partner with internal and external customers and vendors to elicit requirements, and design, develop, test, and deploy recruiting configurations that will streamline and enhance business processes, create efficiencies, and increase data integrity. Utilize best practices and standards in creating solutions.
- Responsible for HCIS/Workday configurations, upgrades, security, and support for the Workday and Phenom recruiting modules.
- Serves as a Subject Matter Expert for recruiting systems (Workday, Phenom, or others). Using data, best practices, and system knowledge, analyzes complex ideas or proposals and proactively recommends improvement opportunities around systems, processes, data, and user experience.
- Leads projects and processes of complex scope, with limited oversight from manager.
- Creates and maintains required documentation.
- Actively participate in training, customer groups, and networking events to identify best practices and stay current with HCIS and data analytics trends.
Support & Training
- Provide support to HCIS team members, internal business partners, and end users related to recruiting support issues, release testing, utilizing best practices, and answering inquiries.
- Provide training to the respective functional areas on recruiting processes to ensure understanding and increase adoption. Participates in the development of training materials.
- Communicates complex ideas and can explain technical details to non-technical audiences. In addition, can translate business needs into technical requirements.
Reporting, Audits, and Other Duties
- Provide the data/reporting needs from business partner's requests ensuring all new reports and calculated fields are documented in reporting inventories and data dictionaries.
- Review system usage metrics/error reports and identify, investigate and resolve potential issues.
- Complete monthly, quarterly, semi-annual and annual audits in Workday and other HCIS Systems.
- Other duties as assigned.
Requirements
- 5+ years of experience in configuring Workday recruiting including security and reporting.
- Experience configuring Phenom, or other recruiting CRM tools, preferred.
- Strong functional understanding of talent acquisition business terminology, processes and practices.
- Additional experience with other Workday functionality such as HCM, Compensation, Benefits is a plus, and experience with Workday report writer and dashboards preferred.
- Participates in training and development activities to keep abreast of current trends and best practices. Incorporates these best practices into designs.
- Demonstrated customer focus and the ability to build relationships with all levels of the organization.
- Ability to prioritize multiple tasks while responding with a sense of urgency to immediate needs. Strong organizational skills and initiative are required, including managing multiple projects simultaneously and effectively managing deadlines.
- Bachelor's degree in relevant field.
- Highly analytical, with strong problem solving and organizational skills including the ability to analyze large datasets and proactively communicate insights.
- Excellent interpersonal skills with the ability to communicate effectively, both written and verbal.
- Proficient in Google applications (docs, sheets, etc.) or Microsoft Office Suite (Excel, Word, etc.).
