Akkodis is seeking a ServiceNow (HRSD) Business Process Consultant for a 6 Months Contract to hire position with a client located Remotely.
Pay Range: $75/hr. - $80/hr. and after conversion, full-time salary will be $165K/Annum; Pay rates may be negotiable based on experience, education, geographic location, and other factors.
Title: ServiceNow (HRSD) Business Process Consultant
Location: Remote
Type: 6 Months Contract to hire
Job description:
- As a ServiceNow (HRSD) Business Process Consultant, you will be a crucial member of our ServiceNow practice, responsible for providing expertise in all facets of the ServiceNow platform and integrated technologies. Your primary role will be to design and architect comprehensive solutions that meet our client's business requirements while aligning with industry best practices. Working collaboratively with various teams, you will play a key role in the successful delivery of ServiceNow projects.
- As a ServiceNow (HRSD) Business Process Consultant you play a pivotal role in successfully leading the design and deployment of ServiceNow solutions for our clients. In this role, you will lead the design, configuration, customization, and implementation of ServiceNow applications to meet specific business requirements. Your technical expertise and leadership, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.
- Solution Design and Architecture: Collaborate with clients and internal stakeholders, developers, and business analysts to gather requirements, understand business processes, and design robust and scalable ServiceNow solutions. Create detailed technical designs that align with the clients' short- and long-term needs and leverage the capabilities of the ServiceNow platform and integrations with third-party technologies effectively.
- Technical Consultation: Act as a trusted advisor to clients and project teams, providing expert guidance on ServiceNow capabilities, customization options, and best practices. Identify potential challenges and propose innovative solutions to address them.
- Implementation Support: Work closely with project managers, developers, and other teams to support the implementation of ServiceNow solutions. Provide technical oversight and ensure that the design is accurately translated into a functional solution.
- Integration and Automation: Design and oversee the integration of ServiceNow with other systems and applications to create seamless workflows and automate business processes. Ensure data consistency and integrity across different platforms.
- Performance Optimization: Conduct performance analysis and optimizations to enhance the overall efficiency and responsiveness of ServiceNow and integrated solutions. Identify and address bottlenecks to improve system performance.
- Quality Assurance: Design quality assurance plans and ensure that the technical deliverables meet quality standards and adhere to best practices.
- Resource Management: Work closely with resourcing, practice leadership, and program management to ensure that the appropriately certified, trained, and experienced resources are working on projects. Identify and communicate talent gaps and propose solutions to address the gaps.
- Project Management: Work closely with project managers to keep projects within scope and timeline. Communicate regularly with practice leadership on the status of projects, and support deployment registrations to maintain ServiceNow partner status.
- Security and Compliance: Design the security plan and ensure that all ServiceNow and integrated solutions adhere to security best practices and compliance requirements. Collaborate with security teams to implement robust security measures and maintain a secure environment.
- Documentation and Knowledge Sharing: Create comprehensive technical documentation, including architecture diagrams, design specifications, and implementation guidelines. Contribute to the knowledge base and share best practices within the team and the Practice. Lead the sharing of knowledge across the practice, including white papers, demonstrations, and lunch and learns.
- Continuous Learning: Stay updated on the latest advancements in ServiceNow and integrated technologies, tools, and industry trends. Continuously enhance your expertise to provide cutting-edge solutions and innovative approaches.
- Client Relationships: Build and maintain strong relationships with clients through effective communication, understanding their needs, and delivering high-quality solutions that exceed their expectations.
- Strategic Relationships: Build enduring relationships between the ServiceNow product and sales teams, fostering collaboration and knowledge exchange. Facilitate collaboration and issue resolution between the two teams.
- Corporate Growth: Contribute to the growth of the business. Lead the development of client roadmaps to identify and foster new opportunities for services and ServiceNow license sales. Present proposed solutions to potential clients, explaining the technical details in a clear and understandable manner. This may involve interacting with both technical and non-technical stakeholders. Collaborate with the proposal teams and create compelling proposals and oral presentations that outline the technical aspects of the solution, including implementation plans, timelines, and cost estimates, and ensure that the proposed solutions address all the specific requirements outlined in the solicitation documents.
Benefits:
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records.
