Responsible for successfully planning, scheduling, and executing customer implementation projects. Projects include software implementations and often consulting, training, and custom development. Ensure project requirements are met for scope, schedule, and cost. This is a customer-facing role and prior customer-facing experience is required.
Responsibilities
- Works with the sales team to understand upcoming implementation, consulting, and development timelines
- Manages the scope, schedule, and cost of assigned services projects
- Manages and prioritizes customer requirements for inclusion in each project’s statement of work (SOW)
- Works with development managers to stabilize project scope and deliverables
- Manages internal functional UAT to ensure successful technical delivery to clients
- Use Jira for development ticket tracking
Qualifications:
- Bachelor’s degree required
- 3-7 years of professional experience in a Project Management or Product Management role
- Long-term implementation project work required (6+ month roadmaps)
- Experience in an asset-intensive industry highly desired (oil & gas, manufacturing, mining, paper/pulp, etc.)
- Experience in Microsoft Project is a plus
