Job Title: Epicor Administrator
Job Type: Full-Time
Company Overview: They are a leading manufacturing company specializing in [specific product or industry, e.g., automotive parts, precision components, etc.]. They are seeking a highly skilled Epicor Administrator to manage and optimize their Epicor ERP system. This individual will oversee all aspects of the ERP system to ensure smooth operation and alignment with the company's manufacturing processes.
Job Description: The Epicor Administrator will be accountable for the comprehensive management of the Epicor ERP system, including its configuration, maintenance, and optimization to support the company's manufacturing operations. This role involves working directly with various departments to ensure the ERP system effectively supports their needs, troubleshooting technical issues, and implementing system enhancements to drive operational efficiency.
Key Responsibilities:
- ERP System Management: Oversee the end-to-end administration of the Epicor ERP system, including its installation, configuration, and ongoing maintenance. Ensure the system is operating efficiently and meets the company's manufacturing needs.
- User Support and Training: Provide expert technical support to users across the organization, troubleshoot and resolve system issues, and manage user access and security protocols. Develop and conduct training sessions to ensure users are proficient with the system.
- Customization and Development: Lead the customization and development of Epicor ERP to meet specific business requirements, including the creation of custom reports, workflows, and business logic. Utilize Epicor's development tools, such as Epicor Service Connect and Epicor Application Studio.
- Data Management: Manage data integrity and consistency within the ERP system, including performing data migration, validation, and regular backup operations to protect against data loss.
- System Integration: Oversee the integration of Epicor ERP with other internal systems and external applications to streamline operations and improve data flow.
- System Upgrades: Plan and execute system upgrades, patches, and enhancements with minimal disruption to manufacturing operations. Ensure all upgrades align with business objectives and compliance requirements.
- Documentation and Reporting: Maintain detailed documentation of system configurations, processes, and procedures. Prepare regular reports on system performance, issues, and improvements for management review.
Required Technical Skills:
- Epicor ERP Proficiency: Extensive experience with Epicor ERP systems, including specific knowledge of [mention version if known, e.g., Epicor Kinetic, Epicor 10], and a deep understanding of its manufacturing modules and functionalities.
- SQL and Reporting: Advanced skills in SQL for database querying and reporting. Experience with Epicor's reporting tools, such as Business Activity Queries (BAQs) and Crystal Reports.
- System Administration: Expertise in server and database management, particularly with SQL Server, including backup and recovery procedures.
- Customization and Development: Demonstrated ability to customize and develop Epicor ERP using tools like Epicor Service Connect and Epicor Application Studio.
- Integration Experience: Proven experience with integrating Epicor ERP with other systems and third-party applications to ensure seamless operation.
- Technical Support Skills: Strong troubleshooting abilities and experience providing high-level technical support to end-users.
- Project Management: Capable of managing projects related to system upgrades, implementations, and process improvements.
Preferred Qualifications:
- Certifications: Epicor ERP certification or other relevant industry certifications.
- Manufacturing Experience: Prior experience in a manufacturing environment with a solid understanding of manufacturing processes and terminology.
- Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
Personal Attributes:
- Analytical Skills: Excellent problem-solving skills with a focus on detail-oriented analysis.
- Communication: Strong verbal and written communication skills, with the ability to translate technical information for non-technical users.
- Collaboration: Ability to work effectively with diverse teams and manage multiple projects simultaneously.
Benefits:
- Competitive salary and performance-based incentives
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Professional development opportunities
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
