Bring your customer service skills to this new role! Dahl Consulting is currently partnering with a leading health services company. We work one-on-one with great candidates to help connect them with employment opportunities. We are hiring a Patient Services Coordinator for a permanent role. Interested? Get more details below!
- Worksite Location: Everett, WA
- Work Schedule: full-time
- Compensation: $20.00 per hour + monthly sales bonus
What you’ll do as a Patient Services Coordinator:
- Immediately acknowledge, greet, and service all guests in a friendly, professional manner
- Check patients in and out of patient management software, track orders/sales, and maintain daily, weekly, and monthly reports
- Utilize an elevated customer service approach and communication style when working with patients
- Direct and answer calls in a timely, professional fashion
- Strategically manage patient schedules on behalf of the Clinic Team
- Understand, support, and track current marketing initiatives for the clinic
- Organize office, maintain supplies, and ensure accurate patient files
- Protect patient's privacy, collect insurance information, and complete insurance authorization
- Maintain day-to-day operational procedures
- Lead morning team meeting on behalf of the Clinic Team at the start of each day
- Reconcile all deposits daily and report weekly
What you need to become a Patient Services Coordinator:
- High school diploma or equivalent work history
- 1-2+ years of experience in a customer service, medical reception, or retail position preferred
- Proficient computer skills and knowledge of Microsoft Office Programs
- Industry familiarity encouraged
- Ability to manage all confidential information with complete discretion
