***We are unable to sponsor for this permanent full-time role***
***Position is bonus eligible***
Prestigious Enterprise Company is currently seeking a Principal Windows VM Systems Administrator. Candidate is responsible for the end-to-end management and support of equipment/software by ensuring the environment(s) are patched, right sized and available for the business. The Administrator will partner with peer administrative teams to maintain standards, gold images, environment documentation and configuration management. Also, responsible for proactively monitoring of system capacity, utilization, and performance to avoid negative business impact. The Administrator provides support for the environments they support.
Qualifications:
Bachelor's or technical degree in related field or equivalent experience
6+ years’ experience in Infrastructure administration as it relates to the hardware and software components that align to technologies supported at Southern Glazers
Excellent verbal / written communication skills
Expertise to analyze and solve problems, think outside of the box, and grasp technical concepts
Ability to diagnose when a system or environment has a problem, issue or fault and resolve
Ability to create, read, analyze, and interpret technical diagrams and written procedures
Strong team player who can work across multiple functions
Familiarity with ITIL concepts
Experience with on-premise implementation and management of Infrastructure as Code IaC tools such as Terraform, Ansible, Puppet
Experience with containerization technologies such as Docker and Kubernetes
Experience in scripting and automation using PowerShell, Bash or Python
Experience with developer tools such as GitHub
Experience using patch management solution such as Microsoft SCCM (MECM)
Experience in an environment supporting 300+ production Microsoft Windows servers
Experience in providing support and maintenance of Linux operating systems
Experience supporting VMware and Hyper-V Virtual Infrastructures
Experience supporting server hardware platforms such as: HPE, Dell, Cisco UCS
Experience supporting cloud infrastructures such as: Azure, AWS
Experience supporting and tuning administration tools such as SolarWinds & MS SCOM
Experience supporting and configuring F5 or NetScaler load balancers
Experience with identity governance administration (IGA) tools such as Saviynt
Responsibilities:
Stay current on supported technologies through various training opportunities
Identify opportunities to enhance processes, procedures and policies relating to administrative function
Participate in on call rotation
Provide accurate and timely updates to work
Improve the service offered to our business partners
Proactively work on continuous improvement by identifying cost reductions and productivity improvements
Create measures for successful execution, including policies, processes, procedures, and controls
Implement, enforce, and improve policies, processes, procedures, and controls
Maintain system landscape documentation
Ensure effective administration of, and compliance with, all internal processes, procedures, and controls
Communicate effectively up and down the organizational hierarchy
Implement continuous improvement measures and initiatives
Monitor and work on issues
Research, evaluate and recommend applications
Monitors, troubleshoots, and maintains systems / hardware / software and uses remote monitoring tools
Monitors usage of shared resources, and works with appropriate engineers to resolve issues related to malfunctions
Provide coaching and mentorship of team members and peers
Partner with engineering team to develop turnover documentation for steady state support
Make recommendations to enhance processes, procedures and policies relating to administrative function
Act as an escalation point to team members when manager is not available
Operates at highest level of support within the administration function engaging with ETP teams or vendor for support and resolutions
Participate in on call rotation
Provide accurate and timely updates to issues
Analyze project requirements and accordingly provide technical and functional recommendations
Maintain and enhance enterprise environments that are on-premises and in the cloud by identifying technology / process improvements
Diagnose, troubleshoot, and resolve incidents
Maintain knowledge of vendor technology and solutions
Professional level understanding of a wide variety of systems and how they interact as to provide a complete service to the customers that meet business requirements
Provide support of enterprise backup solutions, disaster recovery and high availability
Develop reporting of storage utilization, capacity, and trending
Track backup job success / failure with a goal to minimize failures
Maintain and enhance related computing environments and platforms such as cloud and on premise virtual and physical server hardware, operating systems, applications software, and all configurations
Demonstrate professional level experience in diagnose, troubleshoot, and resolve: hardware, software or other problems, and correct when necessary
Monitor the performance of computer systems and hardware
Coordinate and implement appropriate security measures to protect data, software, and hardware
Lifecycle and Asset management when appropriate
Certification (preferred):
HashiCorp Certified: Terraform Associate (003)
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Windows Server Hybrid Administrator Associate
Red Hat Certified Specialist in Ansible Automation
VMware Certified Professional - Data Center Virtualization 2024 (VCP)
RHCSA or Linux +
ITIL Foundation certified
