The Account Director autonomously leads a piece of business and supports the VP, Client Partner on a piece of business. You own the relationship with the most senior level marketing/advertising client lead as well as internal teammates and are responsible for leading the team in the day-to-day management of the clients business. This is a freelance role with the opportunity for full-time in the future.
Responsibilities
- Build trusted relationships with senior C-Suite (or equivalent) clients to guide the business and the overall client/agency working relationship.
- Have a working knowledge and ability to speak to your clients' KPIs/Business results.
- Develop strong relationships with partner agency leaders.
- Know when to react to optimize results (pour on the gasoline) or mitigate issues.
- Create client scopes of work and fee recommendations. Manage the account financials.
- Serve as active and centralized leader of strategic development and momentum, building inclusive teams to include Creative, Strategy, Social, Media, and Production leadership.
- Monitor scope, identify and manage scope creep and opportunities for expansion.
- Oversee success tracking and monitoring.
- Understand the Crispin agency initiatives and how they relate to client business (i.e. Analytics, PR, Media, etc.).
- Understand and teach mechanics of the creative process and how to get to the best work.
- Take an active role in culture and building the Account Department.
- Master the communication skills to deliver tough feedback to clients or argue a point of view that supports the strategy and creative POV.
- Get in there deep - have the skill set and know how to drive and influence the Clients' business.
Qualifications
- 10+ years of advertising agency experience.
- Experience in professional client relationship management.
- Proven ability to plan and strategize at a senior level
- Excellent written and oral communication skills.
- A keen attention to detail and budgetary restraints.
- Full awareness of creative processes, planning, ecom management, and media.