Customer Service / Inside Sales Coordinator

LHH • united states, united states, us • 1m ago

Responsibilities:

Serve as a Key Account Manager handling multiple blue-chip Fortune 500 customers in the automotive, lawn and garden, medical, aerospace and telecommunications industries
Act as the engineering liaison to coordinate with other departments to assure all aspects of the customer experience is handled flawlessly, including Quoting, Technical Support, Order Entry and Inventory Planning
Responsible for incoming technical product calls for orders, availability, quotes, pricing and technical inquiries.
Process orders, forms, applications and requests.
Work as a liaison between sales, manufacturing and shipping on a daily basis.
Open and maintain customer accounts by recording account information, keeping records of customer interactions and running reports

Requirements:

BA or BS Degree Preferred but not required
5yrs experience
Technical competencies for dealing with automotive mechanical parts
Experience with fasteners or similar related products and industries
Ability to work in a fast-paced environment
Must have excellent verbal and written communication skills to work closely with Inside and Outside Sales Team to assure 100% customer satisfaction
Advanced Proficiency needed in Large ERP or MES
Advanced Proficiency with MS Word, PowerPoint, Excel

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