Job Title: UX Design Enablement (Digital Operations)
Job Location: OPEN TO ALL DIGITAL/UX HUB LOCATIONS (HYBRID)
Hybrid 3 days in office required
Duration: 6+ Months on contract with possible extension
Pay Range: $65/hr to $78/hr
Domain: Banking
Digital Hubs :: Minneapolis MN 55402, Atlanta GA 30328, San Francisco CA 94111, Concord, CA 94520, Cincinnati OH 45226 / 45202, Chicago Illinois 60603, Irving, TX 75038, New York, NY 10036, Charlotte NC 28202
Working Hours: Core hours 9AM - 6PM CST (flexible as long as this person works 8 hours per day)
Top Skills: Design Ops, Communication (written and verbal), process improvement experience
Job Description:
• Works closely with colleagues at all levels, from senior business leaders to front line staff, and solves challenging and complex business problems across UX Design and their partners.
• Gathers and analyzes best practices within and outside. Provides objective recommendations and knowledge with the aim of creating value, increase productivity, reduce cost, maximizing growth, and improving business performance.
• Provides perspectives on enhancements, develops the desired outcomes and implements changes.
• Aligned to client's Digital Operations, focused on User Experience Design. Work will focus around coordinating and facilitating the new brand rollout internally across several business areas and multiple products. Additionally, organizing the workflow, timelines, dependencies and deliverables of our internal design toolkit.
Preferred Skills/Experience
• Strong communication skills, written and verbal
• Experience with SharePoint authoring and organization
• Curiosity to dive into understanding issues and creating solutions
• Ability to solve complex problems and engage with different levels of stakeholders
• Ability to work independently with minimal guidance
• Strong communication skills, written and verbal
• Previous process improvement experience preferred
