Company Description
Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences every day. And, our amazing Team Members are at the heart of it all! Our energetic sales team is expanding and looking to hire a professional who loves hospitality, to have fun, work hard & get results.
A Catering & Conference Services Executive Assistant at Hilton Naplesis a key member of the team and responsible for keeping the sales team on track to winning business & earning repeat clients. You value communication & problem solving. Challenge yourself to keep organized & adaptable in a dynamic environment. Share your talent by being the liaison between departments and providing top notch service for our valued guests.
Role Description
This is a full-time on-site role for a Catering & Conference Services Executive Assistant at Hilton Naples in Naples, FL. We are seeking a professional with a exceptional organizational skills and attention to detail, The Catering & Conference Services Executive Assistant is responsible for providing administrative support to the hotel General Manager and Director of Sales in addition to Catering/Sales/Banquets personnel.
Daily responsibilities include
- Billing, Reconciling and Invoicing catering & banquet activities
- Creates, prints and distributes Banquet Event Orders, new files for contracts received
- Processing checks received, accounting postings/activity
- Distributing incoming mail, processing outgoing mail, checking emails, reviewing & executing inbox contents
- Run daily/weekly/monthly reports as assigned
- Distributing function schedules
- Distributing meeting agendas & minutes
- Orders and maintains office supplies and equipment. Maintains files and equipment in an orderly and professional manner
Qualifications
- The most qualified candidate will possess excellent written and verbal communication skills, must
- be organized, proficient in Microsoft Word, Excel, and must be able to manage
- multiple projects and responsibilities
- 7-10 years of being part of hotel administration.
- Being well organized, punctual, and detail oriented in a fast-paced environment
- Experience working as a Guest Service Agent, Banquets, Catering or Sales Department of a Hotel
- Experience using Delphi and Hilton OnQ a big plus!
- Experience with Microsoft Office, including Word and Excel
- Daily reconciliation of billing entries, banquet checks postings;
- Provide Account Summary reports and resolves any discrepancies.
- Positive, can-do personality
- Experience answering the phone and greeting clients
- Prepare BEOs for corporate and social clients
- Organize and update all event folders
- Keep back office in a neat and organized manner.
- Being a highly resourceful team player
- Ability to show discretion, enthusiasm, & initiative
- Must be dependable & arrive to work on time per schedule
