Sabal Trust Company, Florida’s largest independent trust company, is seeking a professional to join our Middle Office support team located in St. Petersburg, Florida. This team is responsible for ensuring that needs are met, and service is delivered to both internal and external clients.
Job Summary:
A Financial Services Operations Associate provides processing support for client accounts including account openings, securities transactions, cash movement, posting transactions and account closures. This position also assists with researching complex matters, working with third party vendors, preparing management reports and following company procedures. This position serves as a direct contact to solve difficult matters and provide training. Associates are viewed as subject matter experts in various areas and must be willing to share knowledge to exceed corporate goals.
Essential Duties and Responsibilities:
- Performs data entry on the Trust Accounting System for cash processing to support disbursement and receipt transactions for checks, wires, ACH, transfers, tax withholding, and general ledger posting. In addition, completes account maintenance, fee collection, and daily department balancing.
- Processes a variety of complex financial transactions accurately and timely including opening new accounts, transferring assets, and closing accounts.
- Provides on-going training for new associates and existing personnel.
- Researches and provides resolution on advanced business issues.
- Posts and delivers cost basis for incoming and outgoing asset transfers.
- Monitors incoming wires and ensures timely and accurate posting.
- Reviews requests to insure completeness, accuracy and proper authorizations.
- Responds to both internal and external customer inquiries.
- Resolves issues with internal teams and third-party vendors.
- Serves as liaison between external operations and retail teams.
- Monitors transactions to ensure accuracy. Posts corrections as needed or requested.
- Assists team to exceed the needs and expectations of clients.
Knowledge and Skills Required:
- Minimum of ten years of operations and/ or back-office experience with a trust company or financial services / brokerage firm.
- High school diploma required; college degree is a plus.
- Excellent computer skills with proficiency in Microsoft Office software, particularly Excel.
- Ability to analyze data to identify discrepancies and to make informed decisions.
- Attention to detail and ability to multi-task.
- Strong communication and client relationship management skills.
- Ability to take initiative and be self-motivated.
- Credit and background screening required.
The position offers a competitive salary, bonus potential and a comprehensive benefits package.
