Join our high-energy, devoted team of motivated go-getters at Prosponsive Logistics! We are looking for a self-starter who is excited to jump into a customer-oriented role in the pertinent industry of transportation and logistics at our Atlanta headquarters near the Hartsfield-Jackson Airport! Prosponsive Logistics is a third-party logistics company (3PL) with a focus on building relationships externally with customers and carriers, and internally with our co-workers, tenured and new to the team! We are growing in sales, size and people, and we hope YOU are eager to be an important component to our growth and success! We are seeking a full-time multi-tasking organizer, planner, and communicator to add to our Denver team... does that sound like you??
Job Purpose: In this role you will be responsible for providing assistance to select Account Managers, and help support their assigned customer accounts.
Expectations:
--Extremely organized & detail-oriented
--Superior phone and email etiquette; will be on the phone with our customers setting pick-up and delivery appointments
-- Ability to reach out to and communicate effectively with employees
-- Provide superior customer service with a sense of urgency
-- Accountability, the successful candidate will be held accountable for your job responsibilities.
--Strong knack for task and time management
Core Daily Functions:
--Responsible for continuous awareness of all customer appointment setting needs
--Responsible for inputting freight into the TMS system
--Responsible for uploading/scanning tenders into the load.
--Responsible for setting pickup and delivery appointments with shippers and receivers
--Keeps AMs aware of any scheduling issues on a very timely basis
--Ensures and provides quality service to both internal and external contacts
--Participates and provides expertise as a member of the account management team.
--Provides input for streamlining processes
--Document shipping and receiving requirements for all locations.
--Shows development into the role and proves ability to engage with customers directly.
We require the following:
-- College Degree 2-year accepted
-- Professional speaking voice and demeanor
-- A friendly, strong team player with a 'can do' attitude
-- Must be able to demonstrate a sense of pride in all you do
-- Strong written & verbal communication skills
-- A drive to deeply learn the ins and outs of a transportation brokerage
-- Intermediate understanding of Microsoft Office products
-- Tech-savvy
-- Ability to multitask in a fast-paced environment
CULTURE & PERKS:
- Base salary plus commission
- Back-to-Back Winners of AJC's Top 100 Workplaces
- Holiday & "just because" celebrations
- 401K
- Insurance offered: Health, Vision, Dental
- Casual dress code
- Friday Breakfast
- Encouraging, friendly, motivating environment and atmosphere
