HWI has a fantastic opportunity for an experienced Technical Marketing Applications Specialist to work in a hybrid role at our corporate office in Moon, PA. This is a challenging role providing technical expertise, training and support for our refractory products and applications.
Summary:
The Application Specialist III promotes the use of HarbisonWalker International refractory products and supports customer relationships through their expert product knowledge and providing technical advice and support to solve for customer inquiries, problems, and needs. This role is also responsible for developing and executing market growth strategies within their areas of responsibility.
Responsibilities:
- Be an expert on HarbisonWalker Internationals products and applications; providing expert technical advice and support to solve for customer inquiries, problems, and needs; providing internal and external training on HarbisonWalker International products and applications; collaborating with internal R&D department on complaint investigations and failure analysis to ensure information share and goal alignments
- Performing analysis of complex application needs and proposing, altering or refining/defining lining designs and installation methods in support of customer balancing business need
- Developing business cases for new product development; creating, executing and tracking new product launch plans
- Creating and executing product promotions and technical marketing strategies; maintaining expert knowledge on industry trends, training opportunities, and forecasts; attending and presenting at industry tradeshows and seminars
- Performing market analysis and assisting in product portfolio analysis that aligns with market segment plan initiatives
- Assisting in product rationalization, product portfolio modifications and shape standardization
Requirements:
- Requires B.S. degree in Engineering, Ceramics, Metallurgy, Chemical, Materials Science or related field
- The Application Specialist III requires four (4) – six (6) years of experience in refractory technical marketing, research, quality assurance, or sales.
- Requires knowledge of refractory products, installation methods, construction skills and customer applications
- Requires computer operation skills including, proficiency in Microsoft Office Suite and advanced excel and PowerPoint expertise
- Requires excellent written and verbal communication and presentation skills, including presentation planning and delivery skills; ability to communicate across all levels of the organization
- Requires the ability to work effectively in a team environment
- Requires strong analytical, strategic thinking and business problem solving skills
- Requires project management skills and the ability to coordinate multi-department projects
ABOUT US
HarbisonWalker International Background
HWI is the largest supplier of refractory products and services in the United States. It counts 19 manufacturing sites, 22 distribution centers and the largest refractory industry research facility in North America. Serving virtually every major industry that requires refractory solutions to enhance production and protect assets, HWI is consistently recognized for its talented experts, industry firsts, and intensely driven excellence.
It is part of Calderys and is the brand for the Americas region of the Group. Joining HWI means joining an international organization with a history that spans more than 150 years, a Group present in 30 countries with a strong and ambitious purpose.
Are you looking for a career with opportunities to create, build, and participate in the evolution of an industry that’s vital to American and global manufacturing? A career with a company whose leadership is committed to business success and making HWI a great place to work? A career that is both challenging and rewarding? A career with professional and personal growth, work-life balance, and the chance to work with exceptional coworkers? Think HWI.
Purpose: We are the vital partner of all high temperature industries. We support them building a better world through sustainable solutions.
Values: We are Tenacious, Accountable, Multicultural, and Authentic
As an equal opportunity employer, and as demonstrated by our values, we are committed to a diverse workforce
