Title: Sr. Manager, Marketing Operations
Location: Princeton, NJ - Tuesday/Thursday are mandatory, and they can flex what the third day in office is
Pay: $60-67/hr
Contract: 6+ months
Job Summary
This person will be dedicated to coordinating the MLR (Medical/Regulatory/Legal review) by ensuring compliance and process adherence of all committee stakeholders. Primary responsibilities include facilitation, planning and prioritization of the promotional review process. This person will be expected to provide feedback to all relevant stakeholders and their management team based on training, reporting metrics, qualitative feedback and observations. Organizing, facilitating and executing the Medical-Legal-Regulatory (MLR) review and approval of promotional materials
Job Responsibilities
- MLR submission processes for assigned region and brand(s); create and/or update all process documentation.
- Guide our stakeholders through MLR lifecycle, providing continuous education to internal and external personnel on processes and the system
- Schedule and facilitate MLR team meetings for one or multiple brand(s) ensuring that materials are appropriately prioritized
- Support MLR material submissions to the Vault and circulation of materials to be reviewed
- Monitor and manage materials in the approval queue to ensure that materials are moving efficiently through the system
- Track MLR reviewer comments and elicit necessary revisions from respective stakeholders
- Coordinate final approvals with Regulatory department and support OPDP submission process
- Train new employees and vendors on the MLR process for marketing and promotional materials and use of the Vault
- Provide support in managing, maintaining, and improving the Vault functionality and training documentation
- Maintain Veeva Vault content including re-assigning tasks, running reports, and batch updates to records.
- Provide administrative and project support as needed
Education & Qualifications
- Bachelor’s degree and 5+ years work experience required
- Marketing operations or creative agency experience
- Experience in a regulated industry (Pharmaceuticals, Finance, Medical Device, etc.)
- Global experience a plus
- Strong attention to detail and focus on data accuracy
- Good written and verbal communication skills
- Experience and proficiency in managing multiple projects with various internal stakeholders
- Proficient with Microsoft Office applications including Excel, PowerPoint and Word
- Experience communicating directly with customers preferred
- Ability to work with individuals in different functional areas
- Ability to meet deadlines and multi-task
