Do you excel at working cross-functionally to achieve common goals? Does working with high-performing products on the forefront of the digital telecommunications industry excite you? If so, you could find a home on the Business Integration team at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Business Integration team validates customers and supports interactions of all new Spectrum products to ensure a positive customer experience. Through user acceptance and operational readiness testing, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a Program Manager on the Business Integration team, you will interface with the Charter program sponsor(s) and impacted teams to document all cross functional business requirements (requirements, rules, and user stories). Must oversee prioritization of projects, interface with program leaders, and report progress to leadership ensuring the business requirements are documented and implemented properly.
WHAT OUR PROGRAM MANAGERS ENJOY MOST
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Ensure alignment between project objectives and technical/operational solutions. Author and lead requirements documentation to ensure quality development and on-time delivery.
- Lead meetings and working sessions with cross-functional stakeholder groups to drive collaboration and a positive outcome.
- Responsible for strategic development and implementation of assigned projects. Ensure completion of projects from original concept through final implementation.
- Ensure structure, content and integrity of all requirements artifacts are procured and maintained, following a defined departmental process.
You will work in a fast-paced, high-impact office environment. Your ability to thrive in this role includes working both collaboratively and independently with an acumen that demonstrates good judgement and careful discretion.
WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications
- Experience: Project Management expertise: 7 or more years
- Education: Bachelor’s degree in business administration or related field, or equivalent experience
- Abilities: Work independently with no supervision and guidance; communicate clearly both orally and in writing; define key performance indicators/metrics; effectively analyze and interpret data; document, prepare, and deliver data driven presentations; influence internal and external key stakeholders and build consensus; conduct risk assessments and develop mitigation plans; manage complex program and project budgets.
Preferred Qualifications
- Project Management certification or successful completion of a recognized project management curriculum
SPECTRUM CONNECTS YOU TO MORE
- Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
- Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
- Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
- Total Rewards: See all the ways we invest in you—at work and in life
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