Job Title: Dental Operations Manager
Location: Imperial County, California
Position Overview: We are seeking a dynamic and experienced Dental Operations Manager to oversee and enhance the operations of two dental practices. The ideal candidate will have a proven track record in managing multiple dental practices and will be responsible for setting production and collection goals, recruiting and hiring staff, implementing various specialties, and driving marketing initiatives to attract new patients.
Key Responsibilities:
1) Operations Management:
- Oversee day-to-day operations of two dental practices, ensuring efficiency and high-quality patient care.
- Develop and implement operational policies and procedures that support business objectives.
- Monitor and analyze practice performance, including financial metrics and patient satisfaction.
2) Goal Setting:
- Set and track collection and production goals for both practices to drive profitability.
- Prepare regular reports on practice performance, identifying areas for improvement.
3) Recruitment and Staffing:
- Recruit, interview, and hire dentists, specialists, office staff, and dental assistants.
- Strategically place staff in positions that leverage their strengths and contribute to overall practice success.
- Conduct ongoing training and performance evaluations for staff.
4) Specialty Implementation:
- Identify and implement new dental specialties to enhance service offerings.
- Collaborate with dentists and specialists to ensure smooth integration of services.
5) Marketing Strategy Development:
- Develop and implement comprehensive marketing strategies to attract new patients.
- Utilize various media channels, including social media, online platforms, and traditional marketing avenues.
- Analyze marketing campaigns for effectiveness and make data-driven adjustments.
6) Financial Management:
- Manage budgets for both practices, ensuring efficient allocation of resources.
- Oversee billing and collections processes to maximize revenue.
7) Patient Experience Enhancement:
- Ensure that all practices provide a positive and welcoming environment for patients.
- Develop and implement patient retention strategies and follow-up systems.
8) Compliance and Risk Management:
- Ensure practices comply with all relevant regulations and standards.
- Identify and mitigate risks associated with practice operations.
9) Collaboration and Communication:
- Foster a collaborative work environment by maintaining open communication with staff and dental practice owners.
- Serve as the primary point of contact between the dental practices and external stakeholders.
Qualifications:
- Proven experience as a Dental Operations Manager or in a similar managerial role overseeing multiple dental practices.
- Strong knowledge of dental operations, including clinical and administrative aspects.
- Demonstrated success in setting and achieving production and collection goals.
- Experience in recruiting and training dental professionals and staff.
- Proficient in developing and executing marketing strategies for patient acquisition.
- Excellent organizational and leadership skills.
- Strong analytical and problem-solving abilities.
- Knowledge of dental software and practice management systems.
- Bachelor's degree in Marketing or a related field is required. A degree in Business Management is a plus but not required.
