Job Description:
Network (LAN, WAN and Wireless)
- Troubleshooting & admin of Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, Cisco standard protocols and Cisco CCNA certification
- Ability to support IT Cabling, Infrastructure Planning, and Design. Examples of scope work (cable patching, switch config/deploy, port enable/disable, analyze network traffic)
- TCP/IP, DHCP, Subnetting, VLAN, POE
- Experience with packet capturing, example: Wire Shark
- Network maintenance, support and refresh
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Data Center (Server Room) Management
- Site infrastructure knowledge (Power/UPS, HVAC, cabling, etc.)
- Experience installing and troubleshooting server room hardware components, such as Rack Servers, Fiber, switches, disk drives, memory, etc.
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
Server Management
- Must have experience in administering windows server operating systems e.g. Windows Server 2016, monitoring, troubleshooting, parts swaps/repair
- DHCP, DNS, Print Server, File Shares, Microsoft SCCM
- Smart Hands for remote teams & 3rd party vendor management for issue escalation/resolution
- Working knowledge/experience supporting Hardware for servers, data backup libraries and SAN/NAS
- Server, storage and backup systems maintenance, support and refresh: Rackmount, install and configure server hardware
- Knowledge of Server 2012/2016 Policy and Security Management
