About US:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com.
Job Description:
Job Summary We are looking for a dedicated Onsite Field Service Engineer FSE specializing in Data Centre DC Hands and Feet support to join our team The primary responsibility of the Onsite FSE will be to provide hands on technical support and assistance for routine maintenance troubleshooting and equipment installations within the data centre environment The ideal candidate will have strong technical skills experience working in data centres and the ability to work effectively in a fast paced dynamic environment
Responsibilities:
- Perform routine maintenance tasks such as hardware replacement cable management and equipment rack installations in accordance with established procedures and safety guidelines.
- Provide hands-on technical support and troubleshooting assistance for data centre infrastructure components including servers’ storage devices networking equipment and power distribution units PDUs.
- Assist with equipment installations relocations and decommissioning activities as directed by senior engineers or project managers.
- Coordinate with onsite and remote teams to execute planned maintenance activities and respond to urgent service requests or incidents.
- Document activities observations and procedures accurately and thoroughly in accordance with company standards and guidelines.
- Adhere to data centre access and security protocols including badge access escort requirements and equipment handling procedures.
- Maintain a clean organized and safe work environment within the data centre facility including equipment rooms workspaces and access areas.
- Collaborate with vendors contractors and other third-party service providers as needed to support data centre operations and projects.
- Provide excellent customer service and communication to internal stakeholders including data centre managers IT teams and end users.
Qualifications:
- High school diploma or equivalent additional technical certifications or training preferred.
- years of experience working in data centre environments preferably in a hands-on technical support role.
- Strong understanding of data centre infrastructure components including servers storage systems networking devices and power distribution systems.
- Proficiency in using hand and power tools for equipment installation maintenance and repair.
- Familiarity with data centre operations best practices and industry standards such as ANSITIA942 and Uptime Institute Tier Classification.
- Ability to work independently and collaboratively in a team-based environment with a focus on delivering high quality service and support.
- Excellent problem-solving troubleshooting and analytical skills with a keen attention to detail.
- Effective communication and interpersonal skills with the ability to interact professionally with customers colleagues and vendors.
- Flexibility to work nonstandard hours including evenings weekends and holidays as needed for scheduled maintenance or emergency response.
Job Title: Onsite Field Service Engineer Data Centre
Work Location: Rancho Cordova
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Safe return to office:
In order to comply with LTIMindtree’ s company COVID-19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID-19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTIMindtree’s COVID-19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTIMindtree’s applicable processes.
