Job Title: Cargowise System Support Assistant Manager
Location: Carson, CA
Type: Direct Hire
Salary: $70,000 - $80,000 per year (DOQ)
FLSA Status: Exempt
Job Description:
LHH is seeking a dedicated and detail-oriented System Support Assistant Manager to join our client's Operations Support Department in Carson, CA. In this role, you will play a pivotal part in ensuring our Cargowise system is effectively utilized across various departments, addressing their needs and enhancing their operational efficiency.
Key Responsibilities:
- Collaborate with different departments to identify their needs and challenges related to the Cargowise system.
- Work with the support team to develop solutions and enhancements for the Cargowise system.
- Train end users on best practices for utilizing Cargowise to optimize their operations.
- Develop and implement Standard Operating Procedures (SOPs) in partnership with various departments.
- Maintain and troubleshoot the Cargowise system, ensuring seamless operation and user support.
- Utilize knowledge of logistics operations, including import/export, trucking, and customs brokerage, to inform system development and training.
- Assist with printer, server, and network configuration as needed.
Qualifications:
- Proven experience in business or management, preferably in a logistics or operations environment.
- Strong understanding of logistics operations, including import/export and customs brokerage.
- Familiarity with Cargowise or similar logistics management systems is a plus.
- Excellent communication and interpersonal skills to work effectively with various departments.
- Ability to develop training materials and conduct training sessions for end users.
- Proficiency in Microsoft Excel (an Excel test will be administered).
- Knowledge of printer/server/network configuration is a plus.
