The Mail Services Specialist plays an essential role in ensuring the efficient handling, preparation, and delivery of mail across the client's-supported locations. This position is responsible for maintaining a scheduled routine of delivering mail, packages, copy products, and office supplies
Role: Mail Services Specialist
Duration: 6+ Months contract to potential for extension and temp to perm.
Pay Rate: $24.00/hr.
Locations: 1 Microsoft Way Redmond WA 98052 United States.
JOB DESCRIPTION:
- The Mail Services Specialist is crucial to the processing, preparation, and delivery of mail throughout Host-supported locations.
- The individual in this role maintains a precise daily schedule for the delivery of mail, packages, copy products and stationery, and ensures that items are mailed and delivered quickly and efficiently.
- The Mail Services Specialist is also responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests with Host vendors.
- This individual safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.
DUTIES & RESPONSIBILITIES
- Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule.
- Ensure that all packages received/delivered are shipped and/or delivered same day, or alternatively consignee with be advised of next day delivery.
- Check daily and replenish, if necessary, all mail and postage supplies.
- Audit delivered items with delivery invoices. Approve or reject deliveries based on inspections. Check for contraband.
- Ensure all shipped packages are adequately protected against damage.
- Process shipment requests with a vendor, advising package owner of arrangements.
- Apply appropriate postage amounts and required identification to outgoing mail and packages.
- Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and determining if a technician is needed.
- May perform other duties to include but are not limited to monitoring on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones in a professional manner, direct calls, and take messages.
- Performs other duties as assigned.
QUALIFICATIONS
- High School diploma or GED equivalent required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
- Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
- Comfortable meeting and engaging with new people.
- Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
- Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
- Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
- Intermediate skills with Microsoft Office Suite, handheld mobile technologies, and applications.
- Ability to use computer system to record materials received and shipped.
- Physical ability to assist with warehouse operations. Able to lift 50 lbs.
- Driver/Motor Vehicle Operation - Position will require the ability to operate a motor vehicle and have a valid California Driver's License.
SCOPE OF RESPONSIBILITY
- Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
