Job Summary: The Argo Teller Business Analyst (BA) is responsible for gathering, analyzing, and documenting business requirements for the implementation, customization, and optimization of Argo Teller software within a financial institution. The BA will work closely with stakeholders, including business users, IT teams, and vendors, to ensure the system meets the organization's operational and strategic goals.
6-10 years of experience working as a Business System Analyst or related IT roles
Min 1+ years of Operations experience as Teller using Argo Teller21 platform, OLDs or equivalent exposure to retail branch Teller operations and systems
Familiarity with Alogent Front Counter or other check processing and GL reconciliation processes for Retail Branches
Excellent analytical skills Must be able to familiarize with and be hands on with the software application platform(s) supported by the squad
Must be able to familiarize and understand technical implementation of the software application platform(s) and bridge the gap between business and technology
Ability to work in a group/team setting. Ability to work independently with minimal direction. Takes accountability/responsibility for tasks and actions
Excellent written and verbal communication skills