About LTIMindtree
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit www.ltimindtree.com
Role: Lead Pega Admin
Location: Irving, TX
Job description:
Installed and configured PEGA upgrades
Troubleshooting PEGA server related issues with PEGA APP team.
Update the keystore files ,certification and Fix the vulnerability.
Expertise in installation, configuration, and clustering and administration of BPM PEGA Application server
Coordination with PEGA App team, release management team for the code deployment.
Technical Engineer install and configure computer applications.
Engineers monitor and maintain computer networks.
Technical Engineer configure operating systems.
Technicians resolve issues related to the network.
Technical Support Engineer prioritize and manage the workflow.
Technical Engineer diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.
Engineers design computer systems to meet the particular requirements of their organization or clients.
Technical Engineer should possess the ability to learn and work on changing and emerging technologies.
Technical Support Engineer are the first point of contact for clients for issues concerning their computer systems and equipment.
Technical Engineer keep track of users’ system issues until they are resolved by adhering to the agreed timelines.
To resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
Engineers maintain procedural documents and reports.
Technical Engineer follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.
Technical Support Engineer provide accurate feedback to customers promptly.
Technical Engineer ensure proper logging of all issues.
Engineers follow up with clients to make sure their computer systems are functioning properly after troubleshooting.
Technical Engineer prepare accurate reports promptly.
Technical Support Engineer document technical knowledge in the knowledge database.
Engineers also train people on how to use different types of systems.
Technical Engineer monitor daily performance of technical systems.
Technical Support Engineer help companies deploy new software or hardware systems.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
