The Cocke County Health Department is hiring a Public Health Office Assistant. This position performs clerical tasks in the health department. These tasks include patient registration, scheduling, patient check out, vital records processing and medical records duties. This is a county contract position.
Key Responsibilities:
• Interview clients for medical, environmental, and administrative services
• Schedule client appointments
• Informs clients of any visit requirements
• Collects and updates client demographic information for
Registration purposes
• Review documentation to determine eligibility for federal and
state programs
• Enter collected data into the health department
management information systems
• Interact with multiple computer software systems to enter and
receive information.
• Process the cash drawer and balance to ensure fiscal responsibility
• Inform client of rights and responsibilities for participation in
various programs
• Obtains prior authorization from patient, parent , or legal
guardian before releasing medical information
• Compiles appropriate forms for services requested to ensure
efficient clinic flow
• Scanning and Indexing records into the electronic medical record
• Maintains a positive, constructive, and cooperative work environment
Minimum Requirements:
High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).
