Company Overview:
LT Apparel Group (LTAG) is a leader in the apparel industry, dedicated to innovation, quality, and customer satisfaction. With a strong heritage and a focus on the future, LTAG provides a collaborative and dynamic work environment where employees are empowered to grow and contribute to the company’s success. We value teamwork, creativity, and excellence, making LTAG a trusted partner for our clients and a top choice for professionals in the industry.
Position: Senior Systems Administrator
Reporting To: Director of Network Services
Position Overview:
The Senior Systems Administrator at LT Apparel Group is a key member of the IT team, responsible for supporting and managing all aspects of the company’s network and systems infrastructure. This role involves ensuring the reliability and security of LTAG’s servers, desktops, laptops, telecommunications, and backup systems. The Senior Systems Administrator will provide expert troubleshooting, resolve technical issues, and deliver top-tier customer service to end-users. In addition, this role will contribute to the continuous improvement of the IT infrastructure, ensuring it aligns with the company’s strategic goals.
Key Responsibilities:
- IT Support and Troubleshooting: Provide application and help-desk support for various software packages and business systems. Accurately log issues in the tracking system, coordinate problem resolution with other teams, and ensure effective communication and follow-up.
- End-User Training: Collaborate with the divisional business applications team to train end-users on new reports and dashboards in the data warehouse/analytics environment, including identifying and revising reporting requirements.
- Systems Administration: Administer and maintain servers, desktop computers, printers, switches, phones, smartphones, software deployment, security updates, and patches. Ensure all systems are up-to-date and functioning optimally.
- Surveillance Equipment: Operate and maintain surveillance equipment, ensuring the security and integrity of physical assets.
- System Monitoring: Perform daily monitoring of system health, including verifying the integrity and availability of all hardware, server resources, systems, and key processes. Review system and application logs and ensure the completion of scheduled jobs, such as backups.
- Technology Evaluation: Contribute to the research and evaluation of new technologies, processes, and infrastructure enhancements. Make recommendations for improvements that support LTAG’s growth and efficiency.
- Data Security: Monitor and evaluate data security across the network to minimize risks to corporate resources. Investigate and resolve security breaches promptly.
- Inventory Management: Maintain an accurate inventory of all computer and IT electronics, ensuring that assets are tracked and managed efficiently.
- Disaster Recovery: Develop, maintain, and coordinate a comprehensive disaster recovery plan, conducting periodic testing to ensure preparedness. Ensure that backup, recovery, and security procedures are established and executed as necessary.
- Cybersecurity: Play an active role in all aspects of security and cybersecurity within the company, implementing measures to protect sensitive data and infrastructure.
- Additional Duties: Perform other tasks and responsibilities as required by IT Administration to support the department’s overall objectives.
Education and Qualifications:
- Associate's degree or Bachelor’s degree in Computer Science or a related discipline.
- 8+ years of experience in operating and managing Information Systems across various platforms.
- Ability to provide strategic recommendations and support across all levels of the organization.
- Expertise in monitoring and evaluating data security on networks to reduce risks and investigate breaches.
Skills and Competencies:
- Proven ability to work under pressure in a dynamic environment with changing priorities.
- Strong project management skills, with a track record of delivering projects on time and within budget.
- Expertise in maintaining secure and compliant network processes and procedures.
- Proactive approach to preventive maintenance, ensuring the reliability of critical systems.
- Excellent analytical, conceptual thinking, and strategic planning skills to drive organizational change.
- Strong interpersonal skills, with the ability to interact effectively at all levels of the company.
- Clear and concise communication skills, with the ability to articulate complex ideas and deliver effective presentations.
- Ability to work independently, with minimal supervision, while delivering high-quality results.
- Strong problem-solving skills, with a focus on practical and efficient solutions.
- In-depth knowledge of computer systems, with advanced skills in MAC OS, Active Directory (including GPO, DNS, DHCP), and VMware.
Reporting Structure:
Join LT Apparel Group and contribute to a team that values innovation, collaboration, and excellence. This role offers the opportunity to make a significant impact on our IT infrastructure and drive continuous improvement in a supportive and dynamic environment.
