We have an exciting opportunity for a Portfolio Operations Manager to join our team.
Job Summary: The Portfolio Operations Manager is responsible for supporting the portfolio manager in the day-to-day operations and administration of a portfolio of projects. This role involves ensuring that all projects within the portfolio are aligned with organizational goals, maintaining operational efficiency, and providing support to project teams to achieve their objectives. The Portfolio Operations Manager will work closely with senior leadership, project managers, and other stakeholders to drive successful project outcomes, manage resources effectively, and continuously improve operational processes.
Required Qualifications:
- Oversee the operations of multiple projects within the portfolio, ensuring alignment with organizational goals and objectives.
- Monitor the progress of projects, ensuring they are delivered on time, within scope, and within budget.
- Establish and maintain portfolio governance structures, including reporting mechanisms and decision-making processes.
- Coordinate and allocate resources across projects within the portfolio, ensuring optimal use of personnel, budget, and tools.
- Identify resource needs and work with HR and other departments to fulfill staffing requirements.
- Manage portfolio budgets, tracking expenses and ensuring financial targets are met.
- Develop and implement operational processes and best practices to improve the efficiency and effectiveness of portfolio management.
- Identify and mitigate risks across the portfolio, ensuring that project risks are managed proactively.
- Drive continuous improvement initiatives to enhance portfolio performance and project delivery outcomes.
- Collaborate with senior leadership, project managers, and other stakeholders to align portfolio objectives with organizational strategy.
- Facilitate communication and coordination between project teams, ensuring consistent messaging and information sharing.
- Provide regular portfolio updates to senior leadership, including progress reports, risk assessments, and performance metrics.
- Track and report on key performance indicators (KPIs) across the portfolio, ensuring that projects are meeting their targets.
- Conduct post-project reviews to capture lessons learned and apply them to future projects.
- Ensure that project teams are adhering to established processes, standards, and best practices.
- Provide guidance and support to project managers and other team members within the portfolio.
- Mentor and develop junior staff, fostering a culture of continuous learning and improvement.
- Promote a collaborative and inclusive work environment that encourages innovation and accountability.
Qualifications:
- Education:
- Bachelor’s degree in Business Administration, Project Management, Operations Management, or a related field.
- Experience:
- 3-7+ years of experience in project management, operations management, or a related field.
- Proven track record of managing complex portfolios with multiple projects in a fast-paced environment.
- Experience in government contracting, IT services, or a similar industry is preferred.
- Skills:
- Strong leadership and decision-making skills.
- Excellent organizational and multitasking abilities.
- Proficiency in O365, Excel, project management software and tools (e.g., Microsoft Project).
- Strong financial acumen, with experience in budgeting and resource allocation.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Strong analytical and problem-solving skills, with a focus on continuous improvement.
Certifications:
- PMP (Project Management Professional) or PgMP (Program Management Professional) certification is highly desirable.
- ITIL or Lean Six Sigma certification is a plus.
