An established plaintiff's personal injury law firm seeks a full-time Intake Specialist to join its fast-paced and collaborative team. The Intake Specialist will provide support in all aspects of intake for the firm.
*This position is on-site 5 days per week in New Brunswick, NJ.
Responsibilities:
- Serve as the first point of contact for potential clients, answering inquiries and gathering essential information to assess their legal needs.
- Conduct initial evaluations of cases by collecting relevant details, documents, and background information to determine the suitability of representation.
- Maintain and update client information in the firm's database, ensuring accurate records and confidentiality of sensitive information.
- Coordinate and schedule consultations or follow-up meetings between potential clients and attorneys, optimizing the firm's calendar.
- Track and follow up with clients by providing timely updates and ensuring they remain informed throughout the intake process.
Qualifications:
- Ability to work independently and as part of a team
- Proactive and organized
- Experience with document management programs or legal intake programs
- Legal experience required
- Bilingual (Spanish) required
