Job Description:
Top 3 to 5 skillsets / years of experience
• Azure K8/containerization /3-5 yrs
• Github Actions / CICD Pipeline / 3-5 years
• Monitoring with Dynatrace/3-5 yrs
• Terraform/5 yrs+
• Networking/Vnet/Subnet / 3-5 yrs
Knowledge and experience with monitoring and alarming processes and technology
- Experience operating with cloud service platforms
- Ability to stand up a new cloud environment
- Determine system interactions and dependencies with other applications and components within the Voice Services product
- On-call support as needed based on rotation and severity of issues
- Route defects to appropriate internal/external squads for defect remediation
- Responsible for managing problem management policies
- Collaborate with monitoring teams to develop new alarms and alerts based on undetected incidents and capturing all appropriate data that triggered the alarm
- Define monitoring types and thresholds to implement
