Forrest Solutions provides tailored onsite outsourcing solutions, adhering to industry best practices for managing non-core business functions.
Position Title: Office Services Associate
Location: Richmond, VA - Financial Services
Pay Rate: $21.00 - $22.00/hr
Shift: 8:00am - 5:00pm; Monday - Friday
Company Overview: Join a leading financial investment company in Richmond, VA, where excellence and client satisfaction drive our commitment. We are seeking a dedicated professional to support our mail, print production, and facilities services.
Key Responsibilities:
- Manage comprehensive mail services, including receiving, sorting, delivering, and tracking packages.
- Prepare outgoing shipments and provide digital mail solutions as required.
- Handle client inquiries and requests via email, telephone, and in person with professionalism.
- Assist with moving furniture
- Verify that amenities are functioning in building
- Assist with changing out light bulbs, door handles
- Perform light plumbing and light electrical duties
- Assist in setting up conference rooms and providing reception backup.
- Support catering arrangements as needed.
- Assist with office moves, including hanging pictures and performing light repairs.
Qualifications and Skills:
- High school diploma or equivalent required; associate degree preferred.
- Valid driver's license.
- Strong communication skills, both verbal and written.
- Ability to follow established processes and procedures meticulously.
- Detail-oriented with a focus on delivering high-quality work.
- Comfortable managing multiple tasks in a fast-paced environment.
- Proficient in Microsoft Outlook, Word, and Excel.
- Familiarity with package tracking tools such as PS Track.
- Hospitality-driven with a client-first mentality.
Education and Experience:
- High school diploma or general education degree (GED) required.
- Associate degree preferred.
Communication Skills:
- Ability to comprehend and interpret instructions, write routine reports, and respond effectively to inquiries and complaints.
Other Skills and Abilities:
- Demonstrates maturity, thrives in a busy work environment, works well under pressure, and exhibits a strong work ethic.
Forrest Solutions, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
