Ready to Drive Efficiency, Prioritize Effectively, and Lead with Vision? Join Us as an Operations Manager!
Are you ready to roll up your sleeves and lead a team that’s focused on driving growth and success? Join the industry leading residential service company where we take pride in hard work, dedication, and the satisfaction of a job well done. While we foster a supportive and fun environment, we are laser focused on achieving results and accelerating the company's growth. We need leaders who can prioritize business objectives and take the initiative to push the company forward.
As the Operations Manager overseeing our Electrical, Plumbing, and HVAC departments, success in this role involves skillfully managing the multimillion-dollar P&L, ensuring smooth operations, showcasing financial expertise, fostering organic growth, and using your business acumen to drive revenue growth. You will also be expected to effectively prioritize tasks, contribute meaningfully to team meetings, and maintain a clear vision for growth that aligns with our company’s goals.
What can we do for you?
- Competitive Compensation Target Earning is $200k plus 20% Bonus!
- Stable work environment where your growth is encouraged and supported.
- Continuous and extensive training and development opportunities.
- Medical, dental, and vision insurance.
- Long-term disability and company paid life insurance.
- 401K plan with company match.
- PTO and paid holidays.
Responsibilities for the Operations Manager:
- Collaborate with the executive team to shape strategic direction and provide leadership to the Plumbing, HVAC, and Electrical departments.
- Develop and implement operational plans to achieve profit and growth targets for each department.
- Oversee day to day operations across all departments, ensuring efficiency, quality, and adherence to guidelines.
- Optimize P&L performance and balance sheets for each trade, driving financial success.
- Recruit, train, and mentor a high performing team of technicians and apprentices, fostering a culture of growth, accountability, and excellence.
- Support team leads in managing field operations staff and implementing best practices.
- Champion a customer centric approach, maintaining exceptional service delivery standards and handling customer concerns promptly.
- Develop and maintain strong customer relationships, encouraging repeat business and brand loyalty.
- Ensure strict adherence to industry regulations, safety protocols, and company policies across all trades.
- Investigate and resolve safety issues, promoting a safe working environment.
- Monitor and analyze performance metrics, implementing strategies to enhance efficiency and customer satisfaction.
- Conduct regular performance reviews and provide feedback to team members.
Effectively prioritize tasks to ensure operational efficiency across all departments
- Contribute proactively to team meetings, offering insights and solutions to foster continuous improvement.
- Maintain and communicate a clear vision for growth, aligning team goals with the company’s overall strategy.
Requirements for the Operations Manager:
- Demonstrated leadership experience of 7+ years.
- Knowledge of the residential service industry is preferred.
- Strong analytical abilities, adept at transforming financial and operational data into actionable strategic insights.
- Skilled leader capable of assembling and guiding a successful team.
- Exceptional communication and interpersonal skills, proficient in fostering relationships with employees, customers, and stakeholders.
- Familiarity with Service Titan software is preferred, but being tech-savvy is a must.
- High level of organizational oversight and ability to see the big picture.
- Expertise in using data and financial statements to make decisions and drive revenue.
- Ability to prioritize tasks effectively in a dynamic, fast paced environment.
- Proven ability to contribute meaningfully to team meetings and discussions, driving collective growth.
- Strong vision for both personal and team growth, with the ability to align it to company goals.
Don't miss this opportunity to join an industry leading legacy. Apply now, and let's take your career to new heights together!
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