Eleven Recruiting is hiring for a dynamic Assistant Facilities Manager to oversee one of our largest investment clients onsite property in Seattle, WA. This role involves managing day-to-day tasks of third-party janitorial, maintenance, security, and garage staff to ensure seamless operations across various properties. The coordinator will interact with tenants to address maintenance and repair needs efficiently, support tenant meetings, and maintain comprehensive tenant and vendor contact lists.
Key responsibilities include working with approved vendors to ensure compliance, drafting and sending email blasts to tenants, assisting in tenant event planning, and providing Unifier program support for Capital Projects and Asset Service Teams. The Assistant Facilities Manager will also support Regional Leadership with administrative tasks and contribute to the development of the tenant work order and preventative maintenance system.
Essential Duties and Responsibilities:
- Vendor Management: Assist in managing day-to-day tasks of third-party janitorial, maintenance, security, and garage staff to ensure smooth operations.
- Tenant Relations: Interact and communicate with tenants to ensure maintenance and repairs are handled properly and efficiently. Follow up with tenants to ensure satisfaction with work requests.
- Administrative Support: Maintain tenant and vendor contact lists. Support tenant meetings through scheduling and agenda creation. Responsible for drafting and sending distribution email blasts to tenants. Assist in planning tenant events.
- Insurance Compliance: Work with our third-party insurance certificate vendor BCS to maintain current and complete certificates of insurance for all tenants and vendors.
- Unifier Program Support: Provide support to both Capital Projects and Asset Service Teams, including project setup, budget revisions, invoice processing, etc.
- Leadership Support: Support Regional Leadership through meeting scheduling, expense report generation, and other administrative duties.
- System Development: Participate in the ongoing development and support of our tenant work order and preventative maintenance system (Angus).
- Special Projects: Undertake special projects and assignments as needed.
Qualifications and Experience:
- Bachelor's degree in Facility Engineering or a related technical field preferred.
- 3+ years of expereince in knowledge of building systems, systems commissioning, and systems design. Familiarity with property management, building design, and/or real estate, with an interest in lab space, is highly desirable.
- Excellent verbal and written communication skills.
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Familiarity with CAD, Client systems, and maintenance work request systems is a plus.
- A client service-oriented attitude is a must.
- High attention to detail and organizational skills.
- Proficient problem-solving, analytical skills, and ability to follow directions are essential.
