This person will work on the Endpoint Security team, supporting CrowdStrike, Symantec Endpoint Security and DLP products. Provide advanced and/or cross-technology engineering through all phases of the Technology/Project Life Cycle. Accountable for the overall systems infrastructure including engineering, implementation and integration, and technical services and support. Design, implement/install, maintain and administer infrastructure systems including hardware, software and various configurations. Monitor overall performance to proactively identify potential issues and tune appropriately. Perform root cause analysis on failed components and implement corrective measures. Mentor and coach others to establish and improve processes and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities for Candidates
- Design and successfully implement overall infrastructure components per project with infrastructure teams, ensuring that overall solution is designed to meet SLA , DR, monitoring, security and scalability needs required by the solution
- Ensure that post-production operational processes/deliverables are well designed and implemented prior to the project moving into the solution support phase
- Generate scripts and templates required for the automatic provisioning of resources, on prem, cloud and distributed
- Discover, install, and execute processes and standards for optimal use of cloud service provider offerings
- Debug technical issues inside a complex stack involving virtualization, containers and microservices
- Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure
- Define and create operational procedures, processes and scripts
- Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
- Assist in the evaluation, selection, and implementation of new technologies to ensure adherence to architecture guidelines
- Evaluate vendor technical and support capabilities
- Provide technical leadership on enterprise work and establishing standards/guidelines
- Design, implement and support multiple moderately complex systems or applications with multiple concurrent users, ensuring control, integrity, and accessibility
- Develop enhanced production monitoring and additional capability
- Support and maintain infrastructure solutions utilizing required tools and technologies
- Provide off-hours support (24 x 7) as required
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications for Candidates
Minimum
- Proven communication and presentation skills to effectively communicate information to customers in all levels of the organization
- Ability to understand company business problems and identify technical solutions
Desired
- Bachelor's Degree Information Systems or related equivalent work experience
- Any experience in diagnosing and resolving complex hardware, software and connectivity problems
- Certification within Infrastructure Discipline
- Ability to coordinate and work on multiple cross-functional base work initiatives and projects
• Symantec Endpoint Protection
• Crowdstrike
• Broadcom DLP
• Desktop Systems and Applications
• Windows/Mac/Linux
• incident response
