The Director of Patient Care for the Cancer Center is responsible for the overall operational management and clinical excellence of the newly built, comprehensive outpatient oncology department, including a state-of-the-art infusion center with 17 chairs, radiation oncology with PET/CT and Linear Accelerator, and robust patient support services.
This position requires a visionary, servant-leader with a deep understanding of oncology nursing, strong managerial skills, and a commitment to providing exceptional patient care.
The Director will collaborate closely with physicians, administrators, and staff to achieve the department’s goals and objectives Responsibilities Operational Management:
24-hour accountability for the operational management of designated units.
Oversees staffing schedules, resource allocation, and payroll for the infusion center, radiation oncology, and patient support services.
Ensures accuracy of patient orders across all departments.
Drives patient experience and service recovery, including daily rounding and patient call backs
Providing compassionate and culturally sensitive care to a diverse patient population is paramount.
Monitors and tracks performance improvement (PI) metrics and goals for the entire cancer center.
Reviews and revises the Quality Improvement Plan annually.
Prepares and submits quarterly reports to the Quality Improvement Department.
Ensures all regulatory standards are met Clinical Leadership:
Serves as the primary clinical oncology resource person for the entire cancer center.
Accountable for the oncology education of the nursing staff across all departments.
Facilitates and collaborates on obtaining accreditation for Cancer Center
Collaborates with physicians and the Service Line Administrator to achieve the cancer center’s goals.
Oversees the Nurse Navigator program.
Promotes a positive image of the hospital and cancer center within the community. Quality Improvement:
Implements a system of monitoring and evaluation for quality improvement initiatives across the cancer center.
Participates and promotes the hospital's quality improvement program.
Communicates monitoring results to Oncology Service Line Administrator & QI Committee. Staff Engagement and Development
Cultivate a positive and supportive work environment that prioritizes employee well-being, engagement, and job satisfaction.
Develop and implement comprehensive staff development plans aligned with organizational and individual goals to enhance clinical expertise and leadership capabilities.
Foster open communication and collaboration through regular staff meetings, one-on-one interactions, and effective feedback mechanisms.
Partner with Human Resources to optimize staffing levels, attract and retain top talent, and effectively manage employee relations, including union negotiations when applicable.
Empower staff through shared decision-making and opportunities for professional growth while ensuring adherence to organizational policies and procedures. Leadership Style The ideal candidate will embody a servant-leader and transformational leadership style, demonstrating a deep commitment to the well-being and growth of their team. They will foster a high-performance culture centered on growth, accountability, and exceptional patient care. This individual will inspire and empower the team to achieve excellence while demonstrating a steadfast commitment to the needs of our patients and their families.
Requirements
Current New York Registered Nurse Licensure
Bachelor's Degree in Nursing Education or Advance Practice Acute Care Nursing; MSN preferred
BLS, ACLS, and Staff Development certification
Minimum of five years of oncology nursing experience
Minimum of one year of managerial nursing experience
OCN Certification, Chemotherapy & Biotherapy certification
