Project Specialist (Security)
Exciting opportunity to join a growing security team with the largest privately owned security integrator in the world.
RESPONSIBILITIES:
- Installs, programs, tests, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Colleague is a key interface for the provision of technical support and training for the customer and, as such, is accountable for maximizing customer satisfaction.
- Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications. Interprets manuals, schematics, and wiring diagrams and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
- Operates systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions. Writes routine programs for systems.
- Acts as “our customer’s best service provider” at all times
- Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
- May advise management regarding customer satisfaction, product performance, installation techniques, and standards, as well as suggestions for product improvements.
- Executes many of the technical aspects of multiple projects with varying timelines and budgets, including programming, graphics development, start-up, certification testing, customer training, close-out documentation, ongoing technical support, etc.
- Identifies potential project risks, communicates to appropriate parties, and assists in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
- Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction.
- Performs other duties and responsibilities as requested or required.
REQUIRED SKILLS:
- 3+ years of servicing experience with Access control, Intrusion, CCTV, etc.
- Experience with programming one or more of the following (Lenel, Genetec, Milestone, Software house, Amag, Avigilon, DMP, etc.)
- Certifications
- Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
- Excellent personality & communication skills
- Strong customer service skills
- Experience with MS Office application
- Valid driver's license
PREFERRED SKILLS:
- Genetec & Lenel experience/certifications
- Alarm contractors license
This is a direct hire position. This position is on-site daily; you will be in the office in Noblesville/Indianapolis OR Fort Wayne/South Bend, IN. This team covers the whole state of Indiana. Depending on where you live, this team will try to keep you within a 1-2 hour commute time. You will be at a customer site 5 days a week. There is very little to no overnight travel. This is a great opportunity with a wonderful team! Growth opportunities! You will be provided a company truck once a perm employee, tools, PPE equipment, uniform, cell phone, and laptop.
Must be authorized to work in the US. Sponsorships are not available.
